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Travel Customer Service Representative at Live the Dash Travel

San Salvador, San Salvador, El Salvador -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Service, Email, Phone, Messaging Platforms, Booking Modifications, Itinerary Adjustments, Cancellations, Travel Arrangements, Problem Resolution, Digital Systems Proficiency, Organization, Dependability, Time Management, Professional Attitude, Client Satisfaction

Industry

Leisure;Travel & Tourism

Description

Position Overview We are seeking a dedicated Travel Customer Service Representative to assist clients before, during, and after their trips. This role is focused on delivering exceptional service, managing travel-related requests, and ensuring every traveler enjoys a smooth and worry-free experience. Key Responsibilities Communicate with clients via email, phone, and messaging platforms to provide support Handle booking modifications, itinerary adjustments, cancellations, and special travel arrangements Provide accurate information about destinations, travel requirements, and company procedures Proactively follow up with clients to confirm travel details and resolve concerns Address and resolve issues promptly while maintaining a professional and positive attitude Ideal Candidate Excellent communication skills with a customer-focused approach Previous experience in customer service (travel or hospitality preferred) Organized, dependable, and able to manage multiple tasks efficiently Comfortable using digital systems and learning new tools Passionate about travel and committed to client satisfaction Benefits Fully remote position with flexible hours Comprehensive training and continuous support Opportunities for professional growth Access to travel perks and industry discounts Supportive and collaborative team environment

Responsibilities

The representative will assist clients before, during, and after their trips by communicating via various platforms to handle requests, modifications, and cancellations. Key duties include providing accurate travel information and proactively resolving any client concerns to ensure a smooth experience.