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Travel Customer Service Representative at Roland Oberer Garten- u. Landschaftsbau GmbH

Montgomery, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

0.0

Posted On

07 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Communication Skills, Multitasking, Digital Booking Tools, Conflict Resolution, Itinerary Management, Hospitality, Tourism

Industry

Description

We are currently looking for a Travel Customer Service Representative to support clients before, during, and after their travel experiences. In this role, you will help ensure travelers receive timely assistance, accurate information, and a smooth overall booking and travel experience.No prior travel industry experience is required. We provide training, support, and tools to help you succeed in a remote work environment. Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions. Key Responsibilities Respond to client inquiries via email, phone, and messaging systems Process itinerary changes, cancellations, and special travel accomodations Provide accurate guidance on travel requirements and agency policies Conduct proactive check-ins with clients ahead of travel dates Efficiently manage and resolve customer concerns with professionalism What Were Looking For Customer-first mindset with strong communication skills Experience in customer support, hospitality, or tourism preferred Reliable, organized, and capable of multitasking Comfortable navigating online systems and digital booking tools Passionate about travel and delivering excellent service Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions. Technical Requirements Laptop or desktop computer. Reliable broadband internet connection. Smartphone for communication and updates. What We Offer Work-from-home flexibility Flexible hours Training and mentorship Growth opportunities within a growing travel company Access to industry discounts and travel benefits Positive and team-oriented culture

Responsibilities

Provide comprehensive support to travelers by managing inquiries, itinerary changes, and cancellations via multiple communication channels. Ensure a smooth travel experience through proactive check-ins and professional resolution of customer concerns.