Travel Manager - FCBT - AEDT zone - Remote, AUS at Flight Centre

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Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

85000.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Travel Management, Customer Relationship Building, Customer Service, Communication Skills, GDS Proficiency, Sabre, Time Zone Alignment, Fast-Paced Environment, Meeting SLAs, Teamwork, Customer Focused Mindset, Portfolio Development, Retention, Growth Management, Profitability Management

Industry

Travel Arrangements

Description

[https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/4f9ddade-af71-40d1-a657-47d4388992b9.png] Want to find a great balance in your next role with this AEDT aligned, home based role and a Monday to Friday work week? Want OTE earnings of $85K, with unlimited incentives? At Flight Centre Business Travel (FCBT), we believe the best is here - travel is booming and we are expanding our teams of dedicated travel experts. What You Will Be Doing Focused first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager – YOU! We train our Travel Managers to be experts in managing their customers’ total travel program and building multi-level relationships. Having a positive attitude and being a team player with strong communication skills is important for this role. You will be responsible for the development and ongoing service of the customer relationship for the clients within your own SME portfolio. You will bring a customer focused mindset to ensure the retention, growth, and profitability of the business. What You Will Bring * 2+ years experience in leisure travel consulting or corporate travel management * GDS proficiency, with Sabre highly regarded * Australian West Coast time zone aligned, residing in Australia * Excellent customer service and communication skills * Ability to work in a fast-paced environment and meet strict SLAs * Ability to contribute to a cohesive team environment * To be a "people person" who values the importance of developing strong relationships What’s In It For You? So, if you’re passionate about customer service, have great attention to detail and are excited about the responsibility of building and growing a repeat corporate portfolio Benefits: [https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/scribble/0f6e2fb8-e196-453a-9f45-652974bcea88.png] 1st Year OTE $85,000 (comprising base just over $55,000 + uncapped monthly incentives) + super, great year on year growth 🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd 👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 🎉Development: Individualised Learning & Development pathway options 🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages 🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more 🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more 💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within   🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym 🌞Mental Health: Support and Employee Assistance Program for staff and family 🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026) 🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave 💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment WHO ARE FCBT? Flight Centre Business Travel (FCBT) is the specialist corporate travel solution of the Flight Centre Brand. Created in 2012 to meet the corporate needs of small to medium enterprises (SME’s), who value a people-led, hyper-personal TMC offering. At FCBT, it’s more than just booking our customers travel, its being their expert, an extension of their team and adding value to their total travel program. From research, booking, trip management, traveller experience, post-trip finance& reporting to ‘big picture’ strategic input. Aligning with the FCTG DNA, we don the Red and White with pride, ensure a personal touch, are savvy but not clinical, offer unique access to a corporate product range and make life easier & more productive for our corporate clients. Are you ready to elevate your career in travel management? Apply with FCBT today! Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes. #LI-LO1#FCBTAU#LI-REMOTE [https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/ee3f6b50-e540-4ecc-a2dd-37b0c0b1ac6c.png]

Responsibilities

The Travel Manager is responsible for the development and ongoing service of the customer relationship for clients within their assigned SME portfolio, focusing on people-led travel management expertise. This role requires bringing a customer-focused mindset to ensure the retention, growth, and profitability of the business segment.