JOB OPPORTUNITY: TRAVEL MANAGER

Company: Visa Logistics (a division of Global Visa Management Group)
Location: Cape Town
Employment Type: Full-time, Permanent
Industry: Travel, Documentation, and Visa Facilitation

ABOUT US

Visa Logistics is a leading provider of fast and dependable visa facilitation, document attestation, and police clearance solutions. As part of the Global Visa Management Group, we serve a wide range of clients—from individual travelers to corporations and government agencies—ensuring a streamlined experience for all international travel, immigration, and employment documentation needs.

ROLE OVERVIEW

We’re looking for a seasoned Travel manager to join our professional team in Cape Town. This role requires extensive travel industry experience, particularly in air ticketing and itinerary planning, with a focus on integrating travel with visa and documentation processes. You’ll help deliver exceptional service and ensure that our clients enjoy a smooth, hassle-free travel experience.

KEY RESPONSIBILITIES

• Handle domestic and international bookings using Amadeus or Travelport GDS systems
• Offer personalized travel consultation and full itinerary planning based on client requirements
• Work closely with our internal visa and clearance teams to align travel plans with documentation needs
• Process ticketing, including issuing, reissuing, refunds, exchanges, and fare adjustments
• Oversee BSP (Billing and Settlement Plan) procedures to maintain compliance
• Manage both individual and corporate client portfolios with a high standard of service
• Stay current with global airline policies, travel restrictions, and visa requirements
• Assist in mentoring and guiding junior staff members when needed