DESTINATION & PRODUCT KNOWLEDGE

• Stay current on travel trends, destinations, cultural insights, and activities to provide personalized recommendations.
• Maintain strong knowledge of Classic’s offerings, including travel packages, flights, accommodations, insurance, and activities.

QUALIFICATIONS & SKILLS

In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both
technical expertise and a collaborative spirit.

EDUCATION:

• A degree in tourism, hospitality, or a related field is a plus.

EXPERIENCE

• Proven sales and negotiation experience, with a track record of meeting or exceeding sales targets.
• Demonstrated success in converting an average of 10% of calls to paid bookings per pay period (may vary by period).
• Ability to consistently handle an average of 2.0 calls per hour each pay period.
• Experience working in a structured, fast-paced call center environment.

SKILLS

• Strong knowledge of travel destinations, airlines, hotels, and travel products.
• Excellent verbal and written communication skills, with strong active listening abilities.
• Proficiency with Microsoft Office applications and familiarity with travel booking systems or software.
• Attention to detail to ensure all travel arrangements are accurate and well-organized.
• Problem-solving skills with the ability to manage unexpected challenges and resolve issues effectively.

PHYSICAL REQUIREMENTS

• Ability to perform essential job functions while working at a computer for extended periods.
  At Classic Vacations, we’re more than a travel company—we’re dream makers. Our team is passionate, driven, and committed to delivering world-class service while fostering a culture of collaboration, innovation, and excellence.
  By joining us, you’ll be part of a company that values its people, prioritizes work-life balance, and provides opportunities for personal and professional growth. Together, we’ll redefine luxury travel experiences and make lasting impacts on clients’ lives.

ROLE OVERVIEW

Are you motivated, detail-oriented, and passionate about bringing dream vacations to life? Classic Vacations, the #1 rated luxury vacation wholesaler for Travel Advisors, is seeking a Travel Sales Specialist to join our team.
In this role, you will serve as a trusted partner to Travel Advisors, guiding them through the booking process, providing expert recommendations, and ensuring every trip is flawlessly executed. From individual travelers to small groups, you’ll leverage your destination knowledge, sales acumen, and customer-first mindset to deliver memorable travel experiences.
This role is ideal for someone who thrives in a fast-paced environment, loves problem-solving, and wants to contribute to the Classic Vacations promise of exceptional service.

WHY THIS ROLE MATTERS

For more than 45 years, Classic Vacations has built its reputation on trust, reliability, and delivering exceptional travel experiences. The Travel Sales Specialist plays a vital role in upholding this standard by ensuring Travel Advisors and their clients receive world-class support at every stage of the journey.
By converting inquiries into bookings, promoting the full range of Classic’s services, and providing personalized expertise, you directly impact both the company’s growth and our clients’ satisfaction. Your work not only helps travelers enjoy seamless and memorable vacations but also strengthens Classic’s relationships with valued Travel Advisors, reinforcing our standing as the premier partner in luxury travel..

KEY RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: