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Travel Support Specialist – Virtual at Almost Family - Portland Area

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

65000.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Communications, Itinerary Management, Problem Solving, Customer Support, CRM Software, Booking Platforms, Attention To Detail, Communication Skills

Industry

Description

Job Title: Travel Support Specialist – Client Services Location: Remote About the Role We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. \n Responsibilities: Respond to client inquiries about existing or upcoming trips. Resolve travel issues (delays, cancellations, schedule changes) in real time. Communicate with airlines, hotels, and tour providers to make changes. Confirm itinerary details, send reminders, and provide travel tips. Document interactions and maintain client records in our CRM system. Requirements: Previous experience in a travel agency or customer support role. Strong attention to detail and excellent communication skills. Ability to work flexible hours, including evenings or weekends if needed. Tech-savvy and comfortable using booking platforms and CRMs. Why Work With Us? Remote work and flexible schedule. Growth path into full-time travel advisor or team lead roles. Travel discounts and ongoing professional development. \n $25,000 - $65,000 a year \n

Responsibilities

The specialist will handle client inquiries, resolve real-time travel issues, and coordinate with travel providers. They are also responsible for updating itineraries and maintaining accurate client records in the CRM.