More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.
With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Treasury Mgmt. Implementation Specialist, you will assist in the successful operation of the Treasury Management Operations department by implementing services, providing client training, and providing support for the following TM products and services: ACH Origination, Wire Origination, Positive Pay, Remote Deposit Capture, Lock box, Cash Vault, EDI, BAI2, Investment, and/or Credit Sweeps.

EDUCATION & CERTIFICATIONS

• Associate’s degree: Accounting, Business, Economics, Law, Computer Science or other related field required (an equivalent combination of education and experience may be considered)

EXPERIENCE

• 4 to 6 years of Banking and Treasury Management experience required

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to operate both independently and as part of a team to facilitate high quality, value-added tasks and projects.
• Possess excellent written and verbal communication skills with the ability to effectively present information and respond to questions from groups of clients, partners and managers.
• Possess efficient time management, and strong verbal and written communication skills to work effectively with customers, vendors, and various members within the department, including management.
• Possess sufficient experience in the banking industry showing an understanding of basic banking operations and Treasury Management products and processes.
• Ability to analyze, interpret technical procedures or governmental regulations. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form. Ability to write reports and business correspondence.
• Ability to gather, arrange, compile interpret, analyze, summarize and evaluate information and data to formulate conclusions and recommended actions.
• Knowledge of relevant operating systems, applications, and or equipment and of Microsoft Office and database software applications.
• Possess ability to multitask and prioritize workflow and work well in a deadline driven, fast-paced environment.

• Responsible for managing and working within multiple queues and new product workflow within CRM system for the set up and maintenance of products and services.
• Responsible for reviewing implementation packages for accuracy and completeness, follow-up on missing documentation, communicating set up status to sales officers and acting as a liaison between Treasury Management and other business units.
• Responsible for implementing new products and services for new and existing clients within various systems and platforms, reviewing for accuracy and providing recommendations for updating process through efficiencies.
• Responsible for processing ACH and Wire Renewals and maintaining accurate system and core risk parameters while ensuring appropriate approval authorities have been obtained prior to processing.
• Responsible for staying up to date on systemic changes related to product upgrades and processes, quality assurance, testing and data validation in anticipation of client impact.
• Perform client training for new services and training related to product systemic changes and assists with internal, new hire training for the entire Treasury Management Department.
• Responsible for participating in internal audit processes regarding data extraction relative to TM products. Responsible for complying with policies, procedures, security requirements and government regulations.
• Responsible for managing escalated Treasury Management customer service calls for Level 4 support from Bank’s Client Services Center and perform trouble-shooting and remediation for Treasury Management products.