SUMMARY OF THE POSITION:

The Treasury Management Operations Specialist (Tech & Analysis) manages the Treasury Management client agreements and all accompanying documentation related to the Implementation of a client set-up. In addition, the employee conducts the Implementation process for new Treasury Management clients, sets up users and customer accounts for online banking services, and provides clients with training, ongoing support, and troubleshooting. The Treasury Management Operations Specialist will maintain a solid understanding of Remote Deposit capabilities, Check Positive Pay, ACH Positive Pay, ACH file processing, Wire Transfers, Lockbox, and general support for other online banking system features, usage, and hardware.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School Diploma or equivalent; post-secondary education preferred
• Minimum 4 years of experience, including 2 years bank operations experience in a cash / treasury management role

ESSENTIAL SKILLS AND ABILITIES:

• Demonstrated knowledge of all Treasury Management products, systems, and related processes
• General understanding of transmission processing for ACH, Wire, Account Transfers, Check Issuance, and Check Positive Pay
• General understanding of Deposit products including Checking, Money Markets, and Certificates of Deposits
• Demonstrated ability to communicate effectively in writing and over the phone to facilitate customer set-up and conduct online training
• Demonstrated ability to communicate effectively with support vendors and internal staff
• Proficiency in basic math skills and general knowledge of Microsoft Office software is required
• Job may require additional hours of work during peak periods to meet service levels

EDUCATION

Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance

WORK EXPERIENCE

General Experience - 13 months to 3 years

Please refer the Job description for details