Treatment Coordinator at Collins Dental

Winter Springs, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organization, Attention To Detail, Multitasking, Teamwork, Problem Solving, Punctuality, Dependability, Computer Skills, Insurance Knowledge, Patient Care, Financial Presentation, Appointment Coordination, Bilingual

Industry

Hospitals and Health Care

Description

Overview ******Prior Dental Experience Required****** Dr. Collins purchased our practice in 2003 after serving as a dental officer in the US Navy for four years and completing a one-year Advanced Dental Program in General Dentistry. He graduated from the Louisiana State University School of Dentistry in New Orleans. Innovative and forward-thinking, Dr. Collins constantly strives to raise the bar of excellence in patient care and customer service! We are among the top 5% producing dental offices in the country! We recently added IV sedation to our mix of treatment options for our patients, and have added our 6th doctor. Please read all about us on our Facebook page and our website, CollinsDentalCare.com. "Changing lives, one smile at a time!" We are NACHO average dental office. Top pay and incentives! Supportive team environment! Excellent opportunities to grow in your career! Our fast-paced, growing Winter Springs family, cosmetic, implant, and sedation dental practice seeks a superstar team member -Treatment Coordinator! If you LOVE dentistry, have excellent communication skills, offer superior customer service, provide immaculate organization, attention to detail, the ability to multitask, and have a cheerful and positive disposition- this is the job for you! The best person for this position will work well with teammates and enjoy helping each team member complete their workload and fulfill their goals. Candidates who are interested, please email your resume and a letter stating why you feel we should hire you! Customer Service Welcome our new and existing patients with a warm and friendly smile. Build relationships with patients to identify their needs and offer services as solutions to meet their needs. Communicate with patients through email, mail, and phone. Effectively communicate with doctor offices through email and phone. Understand the features, advantages, and benefits of all our services and products, and be able to explain them to patients. Handle patient service requests -- basic office information, appointment dates, documentation, insurance, etc. Set goals; create plans to achieve goals, and share statistics with the team monthly. Check-out patients reviewing charts to ensure all information is documented properly and balances are paid and up to date. Review dental insurance benefits available for patients. Present treatment and financial options to patients. Coordinate appointments for patients who are referred to a specialist's office. Requirements Full-time up to 40 hours a week, 5 days a week. Bilingual in Spanish is preferred Knowledge of Open Dental software Excellent customer service and patient care. Independent and responsible. Identify problems and create solutions. Prioritize and handle multiple tasks efficiently. Excellent verbal and written communication skills. Strong attention to detail and follow-through. Punctual and dependable. Intermediate computer experience - Microsoft Excel, Word, Internet Explorer, Practice Software. Benefits Include Top industry pay. Monthly bonuses- we hit them every month with an average of an extra 4+ dollars per hr per month. Five paid holidays. 2 weeks of paid time off. Health insurance coverage with a prescription drug plan. 401(k) plan. Practice-paid continuing education. Life insurance and disability options. Free dental benefits for team members and immediate family. INDHRTC01

Responsibilities

The Treatment Coordinator will welcome patients, build relationships to identify their needs, and communicate effectively with both patients and doctor offices. They will also handle patient service requests, present treatment options, and coordinate appointments with specialists.