Treatment Coordinator at DAIOHS U S A INC

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Detail-Oriented, Patient Experience Management, Financial Solutions Assistance, Check-in/Check-out Procedures, Appointment Scheduling, Insurance Verification, Treatment Plan Presentation, Patient Billing, HIPAA Compliance, Dental Terminology, Customer Service, Multitasking, Professional Demeanor, Dental Software Familiarity

Industry

Description

Description Overview: A busy and professional dental office is seeking an experienced, reliable and detail-oriented Dental Treatment Coordinator to help manage front-office operations and ensure a smooth patient experience. The ideal candidate will have strong organizational skills, a friendly demeanor, and the ability to multitask in a fast-paced clinical environment. Responsibilities: Assist patients in finding creative financial solutions for wanted and needed dental treatment. Greet patients and manage check-in/check-out procedures. Schedule and confirm patient appointments. Answer phone calls, respond to emails, and route inquiries appropriately. Verify insurance information and obtain necessary authorizations. Present treatment plans and explain recommended procedures to patients. Process patient billing, collect co-pays, and manage financial records. Maintain and organize patient records and documentation in compliance with HIPAA. Coordinate with dental staff to ensure efficient daily operations. Assist with general administrative duties and special projects. Office Hours: Monday - Thursday Benefits:401(k) 401(k) matching Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid holidays Paid time off Professional development assistance Vision insurance Requirements High school diploma or equivalent required; additional dental or administrative training preferred. 1–2 years of experience in a dental office environment is required. Knowledge of dental terminology, procedures, and insurance processes. Familiarity with dental office software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus. Excellent communication and customer service skills. Strong attention to detail and ability to manage multiple tasks efficiently. Professional appearance and demeanor with commitment to patient confidentiality.

Responsibilities

The Treatment Coordinator will assist patients with financial solutions for dental treatment, manage front-office tasks like scheduling and check-in/check-out, and present treatment plans. Responsibilities also include verifying insurance, processing billing, and coordinating efficiently with the dental staff.