Treatment Coordinator at docbraces - Canadian Orthodontic Partners

Fredericton, New Brunswick, Canada -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Experience, Relationship Building, Communication Skills, Organizational Skills, Adaptability, Customer Service, Consultative Sales, Financial Review, Team Collaboration, Patient Care, Marketing Support

Industry

Hospitals and Health Care

Description

We’re looking for a motivated and people-focused Treatment Coordinator to join our team at docbraces Fredericton. In this role, you’ll combine your sales experience and relationship-building skills to guide patients through their orthodontic journey from the first consultation to starting treatment. Success in this position is measured by your ability to drive case acceptance and patient conversion through consultative sales and outstanding service. At docbraces Fredericton, we’re committed to delivering outstanding patient experiences and helping people build confidence, one smile at a time. You’ll be part of a patient-care focused team that values compassion, collaboration, and service excellence. What We Offer: • Competitive hourly wage + quarterly bonus • Comprehensive benefits (medical, dental, vision, orthodontic coverage) • Educational reimbursement program • Paid statutory holidays and guaranteed hours • Real opportunities for career growth What You’ll Do: • Welcome new patients and build strong, lasting relationships • Present treatment options with confidence and clarity, acting as both an advisor and a sales professional • Review financials and create payment solutions that fit families’ needs • Guide patients smoothly from consultation to treatment start, meeting conversion and performance targets • Collaborate with the Orthodontist and team to ensure exceptional care • Support marketing and referral initiatives to grow the practice What We’re Looking For: • Proven sales or customer service experience (retail, hospitality, healthcare, or dental); strong track record of building trust and closing opportunities • Natural relationship-builder with excellent communication skills • Ability to explain treatment options in a clear, supportive way that inspires confidence in patients • Organized, adaptable, and motivated by achieving goals • Dental/orthodontic experience or Level II Dental Assisting is an asset, but not required If you’re passionate about helping people feel great about their smile and thrive in a role that blends sales, service, and patient care, we’d love to hear from you! We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.

Responsibilities

The Treatment Coordinator will welcome new patients and guide them through their orthodontic journey, presenting treatment options and creating payment solutions. They will collaborate with the orthodontist and support marketing initiatives to enhance practice growth.