JOB SUMMARY

East Kilbride Dental Care are seeking a Treatment coordinator to join our team with previous experience in dental nursing and front of house. As the dental treatment coordinator, you will play a pivotal role in bridging the gap between patients and the dental care they need ensuring a seamless experience for patients seeking treatment. This position involves coordinating patient care, managing schedules, and facilitating communication between patients and associates. The ideal candidate will possess strong organisational skills and a keen attention to detail, ensuring that all aspects of patient treatment are handled efficiently and effectively.

SKILLS

• Previous dental nursing/ front of house experience
• experience using software of excellence
• Excellent communication skills, both verbal and written, enabling effective interaction with patients and staff.
• Strong organisational abilities with a focus on detail to manage multiple tasks efficiently.
• Proficiency in using office software and technology to streamline processes.
• A compassionate approach towards patient care, ensuring a supportive environment for all individuals seeking treatment.
• Ability to work collaboratively within a team while also being self-motivated to complete tasks independently.
  Job Types: Full-time, Part-time, Permanent
  Pay: £13.50-£14.50 per hour
  Expected hours: No more than 38 per week

Benefits:

• On-site parking

Work Location: In perso

• Act as a concierge for new patients to the practice, explaining all aspects of treatment and finance as well as supporting them in their treatment journey.
• See patients face to face and discuss treatment plans and financial options available.
• Get involved in business development growth strategies.
• Be responsible for attracting and managing enquiries from patients through digital marketing, social media, and events.
• Answer phone calls and patients queries..
• Coordinate treatment schedules and manage appointment bookings to optimise clinic flow.
• Communicate effectively with patients regarding their treatment plans, answering any queries they may have.
• Liaise with associates to facilitate smooth transitions of care.