Treatment Coordinator at Gen4 Dental

Walnut Creek, California, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

31.0

Posted On

21 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Education, Case Management, Treatment Plan Management, Financial Agreements, Payment Collection, Scheduling, Customer Service, Patient Relationship Building, Dentrix

Industry

Hospitals and Health Care

Description

Job Description At Tsai Periodontics, our team provides a full scope of periodontal care, including dental implants, cosmetic periodontal surgery, and gum grafting, all while prioritizing patient comfort and confidence. We believe that even subtle improvements in a patient’s smile can enhance self-esteem and overall well-being, and our team works together to make every visit a positive experience. We are seeking skilled and compassionate dental professionals who are committed to delivering exceptional periodontal care and fostering a welcoming environment for every patient. Team members play a vital role in supporting patients’ oral health while contributing to a collaborative and professional workplace. Joining Tsai Periodontics means becoming part of a knowledgeable, patient-focused team where your expertise is valued, your professional growth is encouraged, and your work directly improves the confidence and smiles of our patients. Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit. By joining our team, you will have: Work Schedule: Monday-Thursday 8:30am-5:00pm and some Fridays 8:30am-2pm Compensation Range: $29 - $31 per hour based on experience Qualifications: Dental office experienced 2 - 4 years required Prior Dental Insurance background preferred Prior working experience with Dentrix preferred Key Responsibilities: Build patient relationships and provide exceptional customer service by creating a calm and warming environment. Act as a liaison or case manager between the practice and the patient. Review treatment plan with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment Collect payments and copays. Monitor, schedule, and call patients to fill any Doctor or Hygiene openings. Ensure that patients with outstanding balances are informed of the practice’s financial policy. Schedule new patients within two to four days of their initial call. Ensure that all patient records are current and accurate. By joining our team, you will have: 3 weeks PTO & 8 Paid Holidays Paid Parental Leave Medical/Vision/Dental Benefits 401k Match Professional Growth and Career Advancement Opportunities Additional information: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements This is a clinical working environment where potential exposure to hazardous waste and blood-borne pathogens is possible. Requires prolonged periods of standing, leaning, and bending. Must be able to lift 15 pounds at times.

Responsibilities

The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit while ensuring patients understand their treatment through education. Key duties include building patient relationships, reviewing treatment plans, discussing financial options, and managing payment collection.