Treatment Coordinator at Gen4 Dental

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Education, Case Management, Financial Agreements, Payment Collection, Scheduling, Customer Service, Open Dental, Patient Relationship Management

Industry

Hospitals and Health Care

Description

Job Description Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit. Work Schedule: Monday - Thursday 8 AM - 5 PM & Friday 8 AM - 2 PM Qualifications: Dental office experienced required Prior Treatment Coordinator experience 1 - 2 years required Prior working experience with Open Dental preferred Key Responsibilities: Build patient relationships and provide exceptional customer service by creating a calm and warming environment. Act as a liaison or case manager between the practice and the patient. Review treatment plan with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment Collect payments and copays. Monitor, schedule, and call patients to fill any Doctor or Hygiene openings. Ensure that patients with outstanding balances are informed of the practice’s financial policy. Schedule new patients within two to four days of their initial call. Ensure that all patient records are current and accurate. By joining our team, you will have: Work Life Balance 3 Weeks PTO, 9 Paid Holidays Paid Parental Leave Medical/Vision/Dental Benefits 401k Match Professional Growth and Career Advancement Opportunities Additional Information: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities

The Treatment Coordinator manages patient treatment plans, educates patients on their care, and handles financial agreements and collections. They also act as a liaison between the practice and the patient while managing the appointment schedule.