Treatment Coordinator-HIRING BONUS at Paradigm Oral Surgery

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Financial Treatment Plans, Insurance Research, Appointment Scheduling, Treatment Plan Review, Charge Posting, Payment Processing, Denial Processing, Demographic Entry, Medicaid HMO Claims Processing, Pre-authorizations, Insurance Claim Filing, Customer Service, HIPAA Compliance, Organizational Skills, Attention To Detail

Industry

Hospitals and Health Care

Description

This is an in person, Monday-Friday position at our West location: 7007 Old Sauk Road, Madison, WI 53717 Website: www.oralsurgerymadison.com **Hiring Bonus** As part of our commitment to attracting and retaining exceptional talent, Center for Oral Maxillofacial Surgery and Dental Implants is offering a sign-on bonus. * $500 at hire - will be included in the first paycheck following date of hire * $500 after 6 months - will be paid upon successful completion of six months of employment * $1500 after 12 months- will be paid upon successful completion of six months of employment Treatment Coordinator– Oral Surgery We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. Previous medical and/or dental billing experience is required. The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. The main focus for the Treatment Coordinators is ensuring that each patient visit is a well-executed appointment, where the patient arrives with full understanding of the process, proceeds smoothly through their interactions with the team and leaves prepared for payment and follow-up steps. The expectation is to provide an ideal patient experience, which begins when the patient calls for an appointment. As a Treatment Coordinator, this position is responsible for assisting the patients with their financial treatment plans. Researching their insurance plans and providing them with accurate estimates prior to their appointments. Role and Responsibilities * Have awareness of the days schedule and make sure amounts are collected prior to the appointments or communicated to the front office team of what needs to be collected after the appointment. * Communicate with the appointed patients on what their insurance coverage is and provide them with a written estimate 24-48 hours after the appointment is scheduled. * Meet with patients after consultations to go over the treatment plan and the insurances. Provide them with a written estimate for services within 24-48 hours after consult. * Schedule follow-up appointments as necessary. * Appointing patients according to the priorities identified in the scheduling templates * Analyze, calculate and prepare pre-treatment estimates and financial letters. * Post Charges, payments, and denials. Enter patient demographics. * Process Medicaid HMO claims and pre-authorizations for MA. * File insurance claims for theHMO’s. * Provide customer service for those calling into the billing line. * All other duties as assigned * Maintains confidentiality of all information in accordance with HIPAA. * Performs other related duties as assigned. Education and Experience * Highschool diploma or equivalent required. * One year of customer service experience required. * Medical or dental experience required. Skills and Abilities * Understanding of dental terminology. * Friendly, inviting, and professional personality and presence. * Basic office skills such as typing and filing. * Good organizational skills. * Attention to detail. * Leadership and problem-solving skills. * Effective communication skills. * Ability to work cross functionally with other team members. CORE BENEFITS & WELLNESS Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) FINANCIAL WELL-BEING Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans LIFE INSURANCE Basic and Supplemental Life Insurance Spouse and Child Life Insurance TIME OFF, DISABILITY AND LEAVE OF ABSENCE Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans

Responsibilities

The Treatment Coordinator is responsible for ensuring each patient visit is well-executed, starting from the initial call, by managing patient understanding of the process, smooth interactions, and preparation for payment and follow-up steps. This role involves assisting patients with financial treatment plans, researching insurance, providing accurate estimates, and handling various administrative and billing tasks.