Treatment Coordinator at Salience TMS Neuro Solutions

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention To Detail, Willingness To Learn, Communication Skills, Written Skills, Patient Confidentiality, Professional Interaction, Flexibility, Organization, Prioritization, Multi-tasking, Emotional Intelligence, Computer Proficiency, Typing Skills, Teamwork

Industry

Mental Health Care

Description

Description The Treatment Coordinator plays a pivotal role in ensuring that we are staying the course with our mission through providing excellent patient care. The Treatment Coordinator is a highly trained technician who administers daily TMS treatment. Their responsibilities revolve around patient needs and the daily treatment. This includes handling of the treatment equipment, patient documentation and tracking, scheduling, and excellent customer service to meet our patient's needs. The Treatment Coordinator must possess excellent customer service skills, attention to detail, a willingness to learn, and dedication to our mission. We are looking for those who have a desire to help build on our foundation as a team to heal our communities and have the patient’s best interest in mind. Candidates for this position are required to have access to instant and reliable transportation and no issues working within our operating hours. (Operating hours may vary between locations). Our average hours of operation are Monday-Friday. This is a full-time position requiring 32-40 hours per week with some possible over time depending on need and patient load. Our comprehensive training program is proven to transform candidates with little or no previous experience with TMS Therapy, into fully knowledgeable and certified Technicians who provide excellent daily treatment for our patients. Our training program far surpasses the industry standard, as we involve a group atmosphere and a dedicated Trainer. Training consists of both lecture in a classroom setting and hands-on experience that leads to a final certification. During training, travel is required to work at our different sites; therefore, reliable and instant transportation is required for this position. Requirements Job Specifications: Exceptional Communication and Written Skills Maintains the highest level of patient confidentiality Ability to interact professionally with patients, families, physicians, and other healthcare workers Demonstrates a high level of flexibility to meet patient needs Demonstrates commitment to the vision, mission, and values of the company Accuracy with attention to detail Ability to work both independently and/or as part of a team in a fast-paced environment Well organized; able to prioritize multiple projects and deadlines, multi-task skills Excellent customer service skills with sound sensitivity judgments and courteous phone manner High-energy; productive work habits, flexible, and adaptable to change Has emotional intelligence to work with behavioral health patients Excellent typing skills and computer proficiency Required Education/Experience: Bachelor's Degree preferred or 3+ years in health care or customer service Experience working in Client or Patient facing Customer Service Have a valid Driver’s License Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This role can be physically demanding at times, requiring the ability to fully function both shoulders, arms, wrists, hands, and fingers independently of one another. Light but frequent and repetitive movements are required. Environment: Clinic Setting EEOC Disclosure: TMS Neuro Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status

Responsibilities

The Treatment Coordinator administers daily TMS treatment, focusing on excellent patient care, handling treatment equipment, patient documentation, tracking, and scheduling. Responsibilities revolve around meeting patient needs through excellent customer service and technical administration of the treatment.