Treatment Coordinator at Tailwater LLC

, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dental terminology, Insurance verification, Treatment planning, Patient scheduling, Billing, Customer service, Communication, HIPAA compliance, Dentrix, Eaglesoft, Open Dental, Financial record management, Multitasking, Attention to detail

Industry

Hospitals and Health Care

Description

Description Overview: A busy and professional dental office is seeking an experienced, reliable and detail-oriented Dental Treatment Coordinator to help manage front-office operations and ensure a smooth patient experience. The ideal candidate will have strong organizational skills, a friendly demeanor, and the ability to multitask in a fast-paced clinical environment. Responsibilities: Assist patients in finding creative financial solutions for wanted and needed dental treatment. Greet patients and manage check-in/check-out procedures. Schedule and confirm patient appointments. Answer phone calls, respond to emails, and route inquiries appropriately. Verify insurance information and obtain necessary authorizations. Present treatment plans and explain recommended procedures to patients. Process patient billing, collect co-pays, and manage financial records. Maintain and organize patient records and documentation in compliance with HIPAA. Coordinate with dental staff to ensure efficient daily operations. Assist with general administrative duties and special projects. Office Hours: Monday - Thursday: 7 AM - 4 PM Friday: 7:30 AM - 1 PM Benefits:401(k) 401(k) matching Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid holidays Paid time off Professional development assistance Vision insurance Requirements High school diploma or equivalent required; additional dental or administrative training preferred. 1–2 years of experience in a dental office environment is required. Knowledge of dental terminology, procedures, and insurance processes. Familiarity with dental office software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus. Excellent communication and customer service skills. Strong attention to detail and ability to manage multiple tasks efficiently. Professional appearance and demeanor with commitment to patient confidentiality.

Responsibilities

The Treatment Coordinator manages front-office operations, including patient check-in, scheduling, and insurance verification. They are also responsible for presenting treatment plans and assisting patients with financial arrangements.