Treatment Coordinator at Webster Dental Care

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Attention To Detail, Organizational Skills, Empathy, Insurance Knowledge, Treatment Plan Presentation, Multitasking, Time Management, Proactive Mindset, Technical Proficiency, Rapport Building, Positive Attitude, Team Collaboration, Sales Skills, Compassion

Industry

Hospitals and Health Care

Description

Description Who We Are: We're a high-energy, patient-loving, laugh-filled team that works hard and smiles harder. From high-fives to heartfelt care, we believe in creating an experience that leaves both patients and team members saying, “Wow, that was awesome!” Who You Are: You're the ultimate people person. You love helping others, you're organized, and you can explain treatment plans like a pro. Insurance talk? No sweat. Payment options? You’ve got it. Patient trust? You build it in seconds. You’re a mix of cheerleader, advisor, and detail wizard. What You’ll Do: · Be the go-to guide for patients from diagnosis to scheduling to payments. · Break down treatment plans in a friendly, clear, and confident way (no jargon!) · Help patients say YES to treatment with knowledge, compassion, and support. · Coordinate with doctors and the clinical team to keep things running smoother than a fresh set of veneers. · Handle financial discussions, insurance benefits, and payment options with professionalism and heart. · Keep track of follow-ups, case acceptance rates, and treatment progress like a boss. What You Bring: · Rockstar communication and customer service skills · Confidence in talking about money and insurance (or willing to learn!) · Super strong attention to detail and follow-through · A positive attitude that lifts the whole team · Experience in [dental/medical] or a front office role is a major bonus Perks & Fun Stuff: · Competitive pay + bonus opportunities · Chill team environment where your ideas matter · Team lunches, birthday celebrations, and themed dress-up days · Ongoing training & growth opportunities · Discounts on services (hellooo, perfect smile!) · PTO, 401K, health insurance, dental in house, eye insurance. short/long term disability Ready to Join the Fam? If you're looking for more than just a job if you want to be part of a team that celebrates wins, supports each other, and genuinely cares about our patients we want to meet you! Apply now and bring your personality, passion, and sparkle. Requirements Job Requirements – Treatment Coordinator To thrive in this role, you’ll need a mix of people skills, organizational savvy, and just the right amount of dental knowledge (or the willingness to learn). Here's what we're looking for: Education & Experience · High school diploma or equivalent (Required) · 2+ years experience in a dental office, front desk, or customer-facing healthcare role (Preferred) · Prior experience presenting treatment plans and discussing financial options is a major plus · Familiarity with dental software like Dentrix is helpful · Bilingual in Spanish is a bonus! Knowledge & Skills · Understanding of dental procedures, terminology, and basic insurance policies (we’ll train the right candidate!) · Strong knowledge of PPO plans, pre-authorizations, and insurance breakdowns · Ability to confidently present treatment options and payment plans in a way that builds trust · Comfortable discussing costs with patients in a compassionate, clear manner Interpersonal Skills · Excellent verbal and written communication · Empathetic, patient-focused, and service-minded · Energetic and outgoing you love connecting with people · Ability to build strong rapport with patients and team members alike Organizational Skills · Strong multitasking and time-management abilities · Detail-oriented with a proactive mindset · Able to follow up on unscheduled treatment, maintain accurate records, and keep track of deadlines · Thrives in a fast-paced environment while staying calm, cool, and collected Technical Stuff · Comfortable with computers, scheduling software, and digital forms · Basic proficiency with Microsoft Office and Google Workspace · Familiarity with paperless charting and e-insurance systems a plus Bonus Points For: · Prior experience in a multi-specialty dental practice · Sales or case presentation training · CPR certification · A passion for making dentistry a positive, stress-free experience for every patient!

Responsibilities

The Treatment Coordinator will guide patients through their treatment journey, from diagnosis to scheduling and payments. They will explain treatment plans clearly and handle financial discussions with professionalism and compassion.