Westmount Dental are looking to recruit a Treatment Coordinator for its clinic in Sunderland and Jarrow.
Treatment Coordinators are liaisons between patients and dentists. They are the first point of contact for new patients who are looking to learn more about the different cosmetic and general dental treatment options that the clinic provides.
The role is ideal for someone who is looking to help drive the practice forward and become an ambassador of the services we offer.
The role requires the candidate to be target driven, as we also provide an attractive bonus package. This is linked to specific KPIs that must be achieved.

Key Responsibilities

• Educating patients on the cosmetic and implant treatments we offer through a free consultations (in person and online)
• Organising patients appointments and payments
• Supporting clinicians with treatment plans
• Managing patient appointments and ensuring patients receive a five-star service throughout their treatment.
• Reporting back to the practice owner on their activities and performance.

If you think you possess the following skills and experience, we would love to hear from you.
Personality and Attitude.

Having the right personality and attitude is extremely important to us, a successful candidate should be able to demonstrate the following:

• They possess excellent communication and interpersonal skills.
• The present themselves professionally and confidently.
• They have the ability to quickly build excellent rapport.
• They have a positive mental attitude and a ‘can do’ attitude.

Skills and Experience

• They possess a minimum of 3 years of patient coordinator, retail, sales or account management experience.
• They are able to provide weekly reports/updates on all activities.
• They possess a basic/good understanding of dental knowledge (this is desirable).

Salary:

• £14 - £15 per hour
• The successful candidate will also benefit from an attractive bonus structure

Technology provided:

• A company PC/Laptop will be provided
• Mileage will be paid for when travelling between locations.

Job Type: Full-time

Benefits:

• Bonus scheme
• Birthday off

Job Types: Full-time, Permanent
Pay: £27,000.00-£29,000.00 per year
Work Location: In perso

• Educating patients on the cosmetic and implant treatments we offer through a free consultations (in person and online)
• Organising patients appointments and payments
• Supporting clinicians with treatment plans
• Managing patient appointments and ensuring patients receive a five-star service throughout their treatment.
• Reporting back to the practice owner on their activities and performance