Treatment Coordinator with Sales Experience! at New York Family Dentistry

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

25.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Experience, Customer Service, Dental Insurance Knowledge, Treatment Coordination, Patient Communication, Financial Arrangements, Documentation Skills, Problem Solving, Rapport Building, Treatment Explanation, Objection Handling, Financing Options, Credit Check Assistance, Warm Demeanor, Team Collaboration, Insurance Approvals

Industry

Description

Competitive hourly rates start at $25 / hour plus bonus commission Key Responsibilities: Greet patients with a warm and welcoming demeanor, providing a comfortable environment for those who may feel nervous about dental procedures. Utilize your sales experience to effectively present treatment options, answer patient questions, and explain the benefits of recommended treatments. Assist patients in understanding their dental insurance plans, including PPO, DMO, DHMO, and NYS Managed Care. Help patients understand their benefits, out-of-pocket costs, and work with them to find solutions that fit their needs. Clearly explain treatment plans and help patients understand the value of the services offered, overcoming any objections and helping them commit to the treatment they need. Support patients in exploring third-party financing options and assist them with completing financing applications. Walk patients through credit check processes and help them make affordable payment arrangements. Ensure accurate documentation of treatment discussions, patient financial arrangements, and insurance approvals. Communicate with the clinical team and front desk to ensure smooth treatment scheduling and processing. Address patient concerns creatively and proactively, helping them overcome financial or treatment-related barriers to receiving the care they need. Qualifications: High school diploma or equivalent required Experience in sales, healthcare, dentistry or customer service is required. Experience in a dental office or related field is a plus. Familiarity with dental insurance plans (PPO, DMO, DHMO, NYS Managed Care) and ADA codes is a plus. Ability to build rapport with patients, explain complex information in simple terms, and address objections in a professional manner. Must be eligible to work in the US

Responsibilities

The Treatment Coordinator will greet patients warmly and present treatment options while addressing their questions. They will assist patients in understanding their insurance plans and help them navigate financial arrangements for their dental care.