THE OPPORTUNITY:

We are currently looking to recruit a Restaurant Manager for our Award-Winning Trenchers Restaurant. Trenchers is nationally renowned as a quality Fish and Seafood Restaurant. The first outlet has been open for over 40 years in Whitby and three years ago Trenchers opened it’s second restaurant in Spanish City.
In 2020 Trenchers, Spanish City was awarded the NFFF Fish and Chip Restaurant of the Year award which is like the Oscars of fish and chips in the UK. We only got there with consistently high standards and a high-quality food offering.
Trenchers, Spanish City is a 160-cover restaurant situated directly under the Famous Spanish City Dome. Although the restaurant is well known for fish and chips, it offers so much more with a diverse menu catering to the majority of diets.
This is a full-time position based on working 48 hours per week.

PREVIOUS EXPERIENCE:

This is not an entry level position. We are looking for a candidate who has at least 2 years’ experience as a manager in a similar size and quality of restaurant.

The chosen candidate will be someone who has the following characteristics:

• Friendly and approachable
• Ability to take ownership of problems as they arise and have a problem-solving mentality.
• Someone who works well under pressure.
• Willing to take on board feedback and directions from superiors
• Willing to lead by example and coach your team, aiming to offer the best standards at all times.
• Be proud about where you work and the product you / your team offers.
• Flexible with your working hours to suit the business at the majority of the busiest times including, bank holidays, weekends, lunch times and evening.
• Have an excellent attention to detail.
• Have high standards that are communicated to your team.

In addition to the 160-cover restaurant, the chosen candidate will oversee the Trenchers Takeaway operation which is operated from a separate unit off the main promenade. Trenchers can be a very fast paced restaurant.
This is a hands on position, as such the chosen candidate will spend a maximum of 10% on administrative tasks and 90% on the floor running the department.
You will ensure that all areas of the Trenchers operation are correctly staffed at all times in line with departmental wage budgets. Understanding the peak and off-peak times of the restaurant is the key to success in this area.
You will report directly to the General Manager and Operations Manager of Spanish City. Regular business development meetings will be held with the General Manager and Directors. We are looking for a creative thinker who knows the business and who can bring ideas to the table on how we can increase footfall and develop the business further.
You will be responsible for staff training, recruitment and motivation. You are required to ensure that all health and safety guidelines are followed at all time and should be comfortable dealing with dietary handling in a safe manner.