Triage Advisor at MAX Solutions

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Registered Nurse, Telehealth, Telephone Triage, Clinical Assessment, Clinical Protocols, Clinical Advice, First Aid, Injury Management, Communication, Computer Literacy, Time Management, Team Player, Autonomous Work, Technology Proficiency

Industry

Government Relations Services

Description

Project/Position Introduction Overview Working Pattern – Week 1 Friday 5pm to 10PM, Week 2 Monday 5pm – 10pm and Friday 5pm-10pm. Total fortnightly hours of 15 Injurynet, part of AKG has been an industry leader in delivering workplace medical services for over 20 years, helping businesses build safer, healthier and more productive workplaces. We are looking for Triage Advisors who are passionate and ready to make a real and immediate impact on the health of businesses and their employees across Australia. Are you looking for a new challenge or a different way to utilise your clinical skills? If you're a registered nurse interested in working in a telehealth role, then we want to hear from you! About us Injurynet partners with organisations to deliver a range of innovative workplace medical services such as medical assessments, early intervention programs and medical advisory services. These services are all supported by our national independent network of medical practitioners, psychologists and physiotherapists, the largest of its kind in Australia. We work with organisations across a diverse range of industries including some of Australia's largest employers. About the role Reporting to the Manager, Triage Services, this role will be responsible for providing telephone triage services to clients that are injured at work including:. Assessing a client's symptoms following injury or illness in accordance with clinical protocols Providing clinical advice and support Provision of early injury management advice and first aid Recommending further medical or allied health services as required Implementing new approaches and processes to meet the needs of our business These roles allow you to work between the office and your own home on a fixed fortnightly roster and fully paid training is provided. Candidates need to reside in the greater Melbourne area. About you We want you if you have: Experience as a Registered Nurse (Division 1 or Division 2 – Medication Endorsed) for at least 3 years Experience as a telephone triage nurse is advantageous Superior clinical nursing assessment skills Strengths in building rapport and relationships with clients A reputation as a strong communicator Confidence working with technology and good computer literacy skills A passion for delivering high quality patient care The ability to multi-task with great time management skills (who can manage and meet deadlines) The ability to be a team player who can also work autonomously To be eligible to work from home you will need a suitable internet connection You will be joining an innovative organisation that values people and believes in making a difference. Diversity and Inclusion We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company. We value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices. Next steps If you have a passion for helping people please click "apply" to find out more about the role. If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email recruitment@akg.com.au before you submit your application.

Responsibilities

The role involves providing telephone triage services to clients injured at work, which includes assessing symptoms according to clinical protocols and offering clinical advice and support. Responsibilities also cover recommending further medical services and implementing new business processes.