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Triage Team Assistant at Community Healthcare of Texas

Fort Worth, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

0.0

Posted On

25 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Scheduling, Clerical Skills, Typing, PC Skills, Communication, Patient Coordination, DME Coordination

Industry

Hospitals and Health Care

Description

Community Healthcare of Texas has provided hospice and palliative care services since 1996. Our mission is to provide compassionate care for individuals living with serious illnesses while supporting their loved ones who care for them. Community Healthcare of Texas is currently recruiting for a Triage Team Assistant. POSITION SUMMARY Provide administrative support to the Triage department. ESSENTIAL FUNCTIONS * Supports the role of the Triage RN by attending to non-medical phone calls consisting of DME needs, staff ETAs, and scheduling. * Collaborates with the RN triage and call teams to assist with scheduling visits to field staff. * Responds to DME needs by scheduling deliveries and pickups for all patients. * Attends to inquiries received via fax, email, and phone. * Communicates directly with individuals and families to provide information about eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment. * Provide effective communication to patients, staff members, other health care professionals, and referral sources. * Perform miscellaneous job-related duties as assigned. POSITION QUALIFICATIONS * High School diploma required (Some college preferred) * 1+ year of experience in a clerical setting * Experience in a healthcare setting * Typing and PC skills required Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Open shifts from 5:00pm-9:00pm on weeknights or open shifts during the day on weekends.

Responsibilities

Provide administrative support to the Triage department by handling non-medical phone calls and scheduling visits for field staff. Coordinate DME deliveries and pickups while communicating eligibility and application details to patients and families.