GENERAL STATEMENT OF DUTIES

Responsible for providing Member benefits to Tribal members, including the administration of gaming revenues, minors trust accounts, Tribal Elders Pension, Tribal Elders SSI, and Burial Benefits. This individual will also be responsible for review and revision of policies and procedures pertaining to above listed programs and will assist the Enrollmentdepartment with accomplishing short and long-term goals set by the program. Individual will also provide secondary secretarial servicesand support to the TribalEnrollment Office, including assisting the public with enrollment related issues and other general clerical duties.

EXAMPLE OF DUTIES AND RESPONSIBILITIES:

1. Be knowledgeable of the Tribe’s Minor’s Trust policies, the Gaming Revenue Allocation Plan, elders benefit plan and burial plan.
2. Determine Tribal members’ eligibility for different Tribal benefits.
3. Administer Tribal member benefits in accordance with policies and guidelines. Benefits include gaming and/or General Welfare distributions, minors trust distributions, monthly elders’ benefits, the Tribal funeral assistance and other Tribal member benefit programs as assigned.
4. Prepare and provide detailed reports on all Tribal member benefits and be able to produce information as needed, such as detailed reports on funeral benefit expenses, mortality and age reports.
5. Keep extremely accurate and detailed accounts of all member benefits, particularly minor’s trusts, including all gaming and General Welfare distributions to Trust accounts, interest earned, monies paid from trust accounts, address and guardianship information, and statements to trust account holders.
6. Work with outside agencies and other Tribal programs to maximize benefits available to Tribal members. This includes working with Funeral homes and vendors, tracking and replenishing the inventory of funeral assistance items including caskets, buckskins, tule mats and other items used for funerals.
7. Assist with the review and revision of policies and procedures pertaining to Tribal member benefits.
8. Ability to work with the CTUIR members and the public in a positive and professional manner and provide them with information regarding Tribal member benefits, enrollment procedures and requirements.
9. Provide highly confidentiality services for Tribal Members and the Enrollment office.
10. Become thoroughly familiar with the Tribal Member Benefits policies, Enrollment Code, Enrollment criteria and office procedures and be able to implement them daily.
    REQUIRED MINIMUM QUALIFICATIONS: (It is the responsibility of the applicant to demonstrate he/she does meet all the following minimum qualifications).
11. Bachelor’s degree in accounting, business administration, computer-related, or similar field with demonstrated experience working in a similar office setting with equal responsibility.
    OR
    High school diploma and four (4) years of experience as an office manager, administrative assistant or similar office setting with equal responsibility.
12. Must possess the ability to provide a detailed accounting of financial records with a high degree of accuracy using MS Access and Excel. Applicant must demonstrate strong mathematical skills with minimal errors and knowledge of business math procedures. Applicant will be tested on their ability to utilize MS Excel to track financial transactions and produce reports.
13. Must possess excellent communication skills, both written and orally, and be able to communicate with Tribal members, young adults, Elders, Board of Trustee members and representatives from other departments and outside agencies.
14. Applicant must be a team player and be able to work well with a diverse group of people and agencies and must be willing to perform other duties as assigned.
15. Must be able to handle multiple projects and work within defined timelines.
16. Must be a dependable, responsible and highly motivated self-starter with strong work ethic and the ability to work independently, have excellent organizational skills and demonstrate a history of reliable work attendance.
17. Must be willing to take on additional responsibilities as Tribal member benefits increase, and position grows.
18. Must possess the ability to establish and maintain effective working relations with peers, public, outside agencies, other Tribal programs and Tribal Membership.
19. Must be able to handle difficult situations and conflicts, including assisting with funeral arrangements for deaths of community members and denying access to children’s Trust accounts.
20. Must be able and willing to work late and weekends when/if necessary.
21. Must possess excellent working knowledge of standard CTUIR software with experience in using word processing, email, spreadsheet and database software. Applicants must have extremely strong Excel and Access skills and will be tested on their ability to use the software. This office uses MS Access, Excel, Word, SharePoint, T.I.M.S (the CTUIR Custom designed Tribal Member Information System) Windows E-Mail, and Network applications.
22. Must be willing to receive training as needed to meet the growth of the position, learn additional software programs and become proficient at using above programs.
23. Individual will be required to operate a motor vehicle for various job duties. Must have a valid driver’s license.
24. Must always practice strict confidentiality.