Tribe Delivery Lead at British Airways
Heathrow, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

29 Nov, 25

Salary

0.0

Posted On

29 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Architecture, Customer Experience, A/B Testing, Digital Innovation, Technical Leadership, Scrum, Agile, Cyber Security, Management Skills

Industry

Information Technology/IT

Description

A CAREER WITHOUT LIMITS

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

YOUR EXPERIENCE:

  • Demonstrated success in leading large-scale delivery programmes, preferably within eCommerce or digital transformation environments.
  • Solid understanding of airline industry functions, cyber security, and digital optimisation tools (e.g., A/B testing, personalisation, remarketing).
  • Deep experience in Agile, Scrum, and SAFe frameworks.
  • Strong understanding of cloud platforms (especially AWS) and the impact of technology decisions on operational expenditure.
  • Background in software engineering, architecture, or technical leadership.

INCLUSION & DIVERSITY

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain

How To Apply:

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Responsibilities

JOIN THE BA DIGITAL TEAM AT BRITISH AIRWAYS AS A TRIBE DELIVERY LEAD WHERE YOU’LL BE AT THE FOREFRONT OF DELIVERING TRANSFORMATIVE DIGITAL PRODUCTS THAT ENHANCE THE CUSTOMER JOURNEY. THIS LEADERSHIP ROLE IS PIVOTAL IN ENSURING SEAMLESS EXECUTION, TECHNICAL EXCELLENCE, AND CONTINUOUS INNOVATION ACROSS OUR PRODUCT TRIBES. WHAT YOU’LL DO:

  • Develop and own the delivery strategy for the Nexus tribe, ensuring alignment with wider business outcomes and technology goals.
  • Partner with the Tribe Business Lead to drive value-focused, market-led outcomes, ensuring robust collaboration between business and technology teams.
  • Lead the planning and execution of delivery roadmaps, monitoring product and technical performance while continuously improving delivery practices.
  • Ensure alignment with architecture, cyber security, and data governance standards, integrating these into the delivery backlog.
  • Coach and support delivery teams, fostering a collaborative, agile, and outcome-driven culture across the tribe and squads.
  • Drive the adoption of emerging technologies and modern development practices to enhance delivery capability.
  • Engage with senior stakeholders across British Airways and external partners to ensure seamless integration and delivery success.
  • Use delivery metrics and team health insights to guide performance improvements and ensure a high standard of delivery excellence.
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