Trilingual Receptionist (FR-GE-EN)

As part of its development, Onet Security, a service provider in security and more broadly in the security sector, is looking for a Trilingual FR/EN Receptionist Agent to work on one of our client sites in Luxembourg.

You are the strategic element that reflects Onet Security's professionalism and standards of excellence to the client.

Would you like to join a sector with daily challenges and a dynamic team that is committed to quality service?

If you are rigorous, autonomous and know how to be flexible, then this opportunity is for you!

Missions

• Providing in-person reception: Welcoming, identifying, informing and directing visitors and service providers
• Handling telephone calls: Receiving, filtering and transferring incoming calls
• Manage visitor access by recording arrivals and departures according to the client's procedures.
• Distribute visitor badges according to the communicated authorizations.
• Manage the mail
• Perform administrative tasks
• Write incident reports and ensure event traceability
• Managing meeting rooms by directing visitors to the appropriate rooms and informing relevant staff
• Ensure compliance with applicable procedures and rules
• Collaborate closely with your colleagues and on-site teams to ensure a safe and secure environment for everyone.

Profile 

• Minimum 2 years of professional experience
• Sense of service and customer focus / reception with a high level of standards
• Responsiveness, thoroughness, reliability and keen observation skills
• Ability to handle sensitive situations calmly
• Fluency in French, German or Luxembourgish (C2 level) and English 
• Good general computer skills

Terms and conditions

• Joining a recognized group in the field of security
• Benefit from a professional and structured work environment
• Working within dynamic and committed teams
• To actively participate in the safety of people and property
• Integration of the collective agreement for security guards
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