• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year
• or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Dispatch management service software
• Monitoring and tracking software
• Electronic mail
• Operate GPS (Global Positioning System) and other navigation equipment
• MS Windows

SERVICE EXPERIENCE

• Trucking

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail
• Fast-paced environment
• Repetitive tasks
• Tight deadlines
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week

• Maintain work records and logs
• Monitor personnel workloads and locations
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Assist with maintenance of communications equipment
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
• Contact customers to deliver requested wakeup calls