Truck Drivers| Vehicle Recovery Officer at Royal Automobile Club of Queensland (RACQ)

, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

38.76

Posted On

26 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vehicle Recovery, Tilt Tray Operation, Conflict Management, Problem Solving, Customer Service, Communication Skills, Digital Literacy

Industry

Financial Services

Description

.Join RACQ and Help Queenslanders Get Back on the Road We're hiring multiple roles as our teams are growing! Are you driven by a passion for helping others and keeping people safe? At RACQ, we’re looking for dedicated professionals to join our trusted team of Tow Truck Drivers and Vehicle Recovery Officers. In this role, you’ll be part of something bigger—supporting our members and the wider community when they need it most. Operating our modern fleet of tilt trays, you’ll deliver prompt, professional assistance to motorists, transforming stressful moments into reassurance and relief—bringing to life that trusted RACQ “yellow truck” feeling of genuine care and exceptional service. At RACQ, safety and service go hand in hand. That’s why our team focuses exclusively on member roadside assistance — no smash towing — allowing you to deliver a consistently high standard of care and create positive, meaningful experiences every day. If you take pride in doing the right thing, value teamwork, and want to make a genuine difference on Queensland roads, this is your opportunity to build a rewarding career with an organisation that puts people first. About You Work-life Balance: Enjoy a 38hr rotating roster of 8-10hour shifts across Monday to Friday, with one Saturday shift every 6 weeks. EBA Rate: $38.76 an hour + superannuation + plenty of opportunities to pick-up extra hours! Impeccable Driving History and Points: hold a clean driving record over the past 5 years. License and Qualifications: Hold an MR License for 2 years or above and possess a General Induction White Card. Technical Skills: Comfortable using smart phones, tablets, and computer systems. Communication and Conflict Management: Excellent communication skills and ability to manage conflict situations effectively. Problem-Solving Ability: Demonstrate strong problem-solving skills in dynamic roadside situations. Pre-Employment Requirements: Willing to undergo pre-employment medical, drug & alcohol screening, and criminal record checks. Location: Start and finish work each day at convenient Eight Mile Plains location Opportunities for Growth: We offer opportunities for career advancement within RACQ. Why Join RACQ? At RACQ, we’re here for more than just our members—we’re here for Queensland. For over 120 years, we’ve been a trusted part of the community, providing peace of mind through roadside assistance, motoring services, insurance, banking, travel and renewable energy solutions. Owned by more than 1.7 million members, everything we do is guided by our purpose: to drive a better future for all Queenslanders. This purpose comes to life every single day through our people—whether it’s our roadside teams helping thousands of members get safely back on the road, or the many ways we support safer, smarter and more sustainable mobility across our state. We’re proud to be recognised as a leader in personal mobility solutions, and even prouder to have earned the 2025 Canstar Most Satisfied Customers – Roadside Assistance Queensland award. When you join RACQ, you’re not just taking on a job—you’re becoming part of a team that shows up with care, integrity and a commitment to making a real difference in the lives of Queenslanders. What we offer you: Our employee benefits are designed to support you in every part of your life—at work, at home and in your community. Explore the full range of benefits available at https://www.racq.com.au/about-us/careers/employee-benefits Ready to apply to do good stuff daily? Questions or require any adjustments? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete psychometric assessments and/or background checks (which may include working rights, professional references, employment history, qualification/education, professional membership, criminal history, credit, bankruptcy, watch list, politically exposed person, ASIC financial register, directorship and driving history checks) as part of the application process. Want to know exactly which background checks are needed for this role? Reach out to Human Resources at HR@racq.com.au.

Responsibilities

Operate a modern fleet of tilt trays to provide prompt roadside assistance and vehicle recovery for RACQ members. Focus on delivering high-quality care and professional service to motorists in stressful situations.