We have an exciting opportunity for a Truck Sales Executive to join the team and manage and expand sales for North West Trucks at our Huyton site.
Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

KNOWLEDGE/SKILLS/EXPERIENCE/SPECIAL REQUIREMENTS

• Demonstrable experience in sales, ideally within the truck or commercial vehicle industry. DAF sales experience highly regarded.
• Strong understanding of the truck market, customer requirements, and UK sales laws and regulations.
• Excellent verbal and written communication skills, with the ability to build strong relationships with customers.
• A customer-centric approach with a commitment to providing tailored solutions and excellent service.
• Strong time management and organisational skills, with the ability to manage multiple tasks and meet deadlines.
• Must hold valid UK driver’s License (HGV licence, CPC certification, and Digital Tachograph Card are desirable).
• Familiarity with DAF systems (IST, TOPEC) and CRM tools (such as Voyager) is advantageous.
• Maintain a high level of cleanliness and a professional appearance.

• Sell new trucks within a designated postcode area, increasing NWT and DAF retail penetration in line with company and manufacturer targets.
• Consistently meet or exceed gross profit contribution targets from truck and service sales.
• Develop and manage relationships with both new and existing retail accounts.
• Ensure all vehicles and services are delivered in accordance with legal, contractual, manufacturer, and customer specifications.
• Adhere to all UK sales laws and best practices, ensuring full compliance with regulations related to the sale of vehicles, financial products, and customer contracts.
• Stay up to date with all relevant UK legislation, including consumer rights, data protection, and health and safety requirements.
• Handle all customer enquiries and complaints in a professional and courteous manner, ensuring a positive customer experience.
• Produce accurate and competitive customer quotes using relevant DAF systems such asIST and TOPEC.
• Attend all required DAF Dealer Sales Training as outlined in the DAF Dealer Sales Training Plan.
• Maintain valid HGV Licence (if held), CPC certification, and Digital Tachograph Card, ensuring all required training is up to date.
• Continuously develop product knowledge and stay updated on industry trends through DAF E-Campus and other training programmes.
• Participate in marketing and promotional activities, including events which may be held during evening or weekends.
• Ensure compliance with UK sales regulations, including adherence to FCA guidelines for the sale of financial products, proper handling of contracts, and transparent pricing practices.
• Conduct sales activities ethically and transparently, ensuring customers are provided with accurate information regarding vehicle specifications, warranties, and service agreements.
• Maintain the company car, reporting any issues immediately to the Sales Manager.
• Use the Voyager CRM system to manage customer relationships and sales activities efficiently.