Truck Service Advisor at Las Vegas Petroleum

Hudson, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Work Order Writing, Suggestive Selling, Over-the-Counter Transactions, Customer Service, Parts Sourcing, Quote Preparation, Communication, Cashier Experience, Computer Skills, Safety Maintenance, Time Management

Industry

Retail Gasoline

Description

Job Summary We are hiring in our Hudson, WI location. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: · Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded · Have extensive knowledge of the products we sell and the services we provide · Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity · Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer · Source parts from outside vendors and coordinate delivery · Prepare end of shift drop and shift report; Understand various payment types · Maintain the safety of both our customers and team members Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. What we’d like to see: · A dedicated individual who works well with others and is excited to be part of our team! · High School Diploma or GED · Good verbal and written communication skills · Previous cashier and customer service experience; experience in repair or parts shop preferred · Strong suggestive selling skills · Basic computer skills · Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions · A valid driver’s license

Responsibilities

The Truck Service Advisor is primarily responsible for providing excellent customer service by writing detailed work orders, handling over-the-counter transactions, and suggesting additional services or products to generate revenue. This role also involves securing purchase orders, preparing quotes, sourcing parts from outside vendors, and ensuring customers return to the road in better condition.