Truckmate Configuration Analyst at New Era Technology

Oak Brook, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Truckmate, Transportation, Logistics, Supply Chain, Problem-solving, Data Analysis, Communication, Customer Support, Configuration, Testing, Root Cause Analysis, Interpersonal Skills, Organizational Skills, Detail Oriented, Agility, Flexibility

Industry

IT Services and IT Consulting

Description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together. Job Summary The Configuration Analyst is a key part of the Integrated Solutions team, Truckmate group. We are looking for a highly talented and motivated Truckmate Configuration Analyst. You would participate in the full lifecycle of an Truckmate implementation to deliver a highly complex, comprehensive business solution for the enterprise. This position requires an individual capable of operating in a fast-paced environment while working on multiple initiatives. To be successful, this individual must be highly motivated and have a solid understanding of Truckmate, transportation and logistics principles, and supply chain network behavior. Essential Job Functions Analyze business requirements (functional and technical) to ensure the solution conforms to the requirements and delivers on schedule Perform the necessary configuration including the design and developments of user agents to support the business requirements in Truckmate Define, develop and execute unit-test and integration test scenarios to meet business requirements Participate in Truckmate solutions initiatives, standardizing systems and business practices, championing change, testing and user support. Assist in EDI related tasks including customer mapping and support Ability to communicate effectively and comfort around leadership. Gives recommendations for business process improvements and system improvements Gathers data, performs root cause analysis and recommends course of action. Perform other responsibilities as assigned Effectively builds and maintains internal customer and peer relationships to support effective implementations Provide support (e.g., break/fix, how to expertise, minor enhancements, monitoring, testing, troubleshooting) for Truckmate as necessary Duties, responsibilities and activities may be assigned or changed from time to time. Minimum Qualifications Bachelor’s degree in Computer Science, Information Systems (or related degree), or equivalent experience. 2 to 5 years of experience working with Truck mate required. 1+ years’ experience in the functional areas of the supply chain (i.e. Transportation, distribution, warehousing) desired. Superior Problem-solving and data analysis desired. Ability to Learn of the Fly Strong communication skills and the ability to communicate technical requirements in a way all can understand. Natural curiosity regarding Transportation or Supply Chain Systems and how they relate to operational procedures. Self-managed and motivated to work in an independent environment Excellent interpersonal skills, organized and detail oriented Flexibility to travel when required. Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment. New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .

Responsibilities

The Truckmate Configuration Analyst will analyze business requirements and perform necessary configurations to support Truckmate implementations. They will also provide support for troubleshooting and enhancements as needed.