ABOUT TRUMPCARD

Trumpcard specializes in the transportation and logistics of domestic heavyweight, time sensitive, high value, and mission critical shipments.
We are committed to providing the highest level of customer service and operational excellence. Our teams demonstrate our core values of proactive communication, a sense of urgency with fast and responsive support, flexibility, industry-leading technology and around-the-clock availability, 24 hours a day, 7 days a week. Call us anytime of the day, our operations team is here, we don’t outsource.
Our customer-first attitude and personalized business model allows us to set ourselves apart from other freight carriers. We see ourselves as an extension of our clients and strive to be your most trusted logistics partner when the stakes are highest.

JOB SUMMARY

In this position, you will be providing customer service and operational support, which includes taking customers orders, communicating with our vendor network of airlines, cargo handlers, and pickup / delivery agents, giving pricing information, performing consultative sales to customers, explaining services and benefits to customers, suggesting alternative solutions, and resolving problems competently and appropriately.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• 1+ year experience providing customer service and operational support. Preferably in Shipping or Logistics.
• Full Time + Overtime available: 9-12 hour days (Mon-Fri)
• Hard-working, team-oriented individual that thrives under pressure and against deadlines
• Holds self to the highest degree of personal integrity
• Able to multi-task and prioritize time and workload in a fast-paced environment
• Self-motivated; able to work both independently and within a team environment
• Demonstrated time management, organizational skills and consistent follow-through
• Excellent written and verbal communication skills
• Computer literate with working knowledge of Outlook, Excel, proprietary in-house software, and online applications. Cargowise preferred.
• Geographical knowledge of the U.S.

PHYSICAL REQUIREMENTS

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  The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard.
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  This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Please refer the Job description for details