Trust Accounts Officer | The Star Gold Coast at The Star Entertainment Group

Gold Coast City, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Trust Accounting, Reconciliation, QLD Trust Legislation, Accounts Administration, Problem Solving, Communication, SIHOT, Reapit, Oracle, Microsoft Excel

Industry

Travel Arrangements

Description

For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest. Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen. As our Trust Accounts Officer, you will ensure all trust monies are handled with accuracy, transparency, and full compliance with Queensland legislation. Working closely with our finance, property management, and letting teams, you’ll help maintain the highest standards of accountability while supporting smooth, efficient operations across our properties. This role supports a substantial letting pool of approximately 400 short- and long-term keys across two premium residential towers and is backed by an experienced property management and finance team. This is a fantastic opportunity where you will play a key role in safeguarding financial integrity by ensuring all trust transactions are processed, reconciled, and reported in line with legislative requirements and internal controls. A few of your responsibilities * Daily reconciliation of 3-way trust balances, identifying discrepancies and working with operational teams to resolve them * Managing daily trust banking, night audit processes, and revenue checks across systems including SIHOT and Reapit * Processing rental receipts, deposits, and owner charges, ensuring all transactions are accurately recorded * Completing mid-month drawdowns and end-of-month processes, including owner statements and bank transfers * Supporting finance and property teams with system updates, postings, and general administrative duties What are we looking for * Strong understanding of QLD trust accounting principles and relevant legislation (Agents Financial Administration Act, Property Occupations Act, Residential Tenancies Act) * Proven experience in trust accounting, and accounts administration within a property management environment * High attention to detail with strong reconciliation and problem-solving skills * Excellent communication skills with the ability to collaborate across teams * Experience with systems such as SIHOT, Reapit, Oracle or similar (highly regarded), complemented with strong excel skills What we can offer you * Complimentary meal on site every day including hot meals, sandwich bar and more * Discounted parking available * Up to 30% discounts across award our winning restaurants and accommodation * Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services * Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+ * Endless career growth and opportunities to learn and develop your career * Opportunity to work with elite professionals and assets Your role will be pivotal in shaping the success of our residential offerings at The Star. Join us in making a difference. Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace. It’s your time to SHINE! Click on the link below to make your next career move with The Star.

Responsibilities

Manage the daily reconciliation of trust balances and process rental receipts, deposits, and owner charges. Ensure all trust transactions comply with Queensland legislation and internal financial controls.