Trusted Advisor - CodeBlue at FUJIFILM Business Innovation

Kaimanawa Forest Park, Manawatu-Wanganui Region, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Core Server Technologies, Active Directory Services, Exchange, SQL Server, Desktop And Laptop Deployment, LAN/WAN Networking, Switching And Routing, Virtualization, Cloud Computing, Firewalling, Security Principles, Mobile Computing Technologies, Customer Relationship Management, ICT Service Delivery, IT Project Delivery, Technical Diagnosis

Industry

IT Services and IT Consulting

Description

About CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New Zealand At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwi’s work smarter. As a wholly-owned subsidiary of FUJIFILM Business Innovation, CodeBlue aspires to be the forefront provider of IT strategy, IT operations, business processes, and business intelligence for mid-sized New Zealand organizations and businesses. The CodeBlue business unit employs 180 people across NZ and provides IT Managed Services to over 350 organisations nationwide. At CodeBlue, the pursuit of delivering an exceptional customer experience is not just a goal; it is the driving force behind every endeavour. About the role As a Systems Engineer at CodeBlue you will deliver top quality ICT service, support, and IT project delivery to all CodeBlue clients. Diagnosing technical problems is at the heart of our engineering team, supporting desktop and the related server environment of our clients, with a ‘fix it once’ attitude and proactive approach to ensure all clients have efficient and stable IT environments. You will review clients on-going technology needs, and provide them with a technology roadmap, assisting them in achieving their business objectives. This will be achieved by preparing required scoping, design, and project implementation documents, and to assist in developing client SLAs as required. This role is permanent, full-time position (40 hours a week), based in our Dunedin office. Main duties include: * Diagnose technical problems in desktop and the related server environment of assigned clients, with a ‘fix it once’ attitude and proactive approach. * Deliver simple desktop infrastructure projects. * Customer relationships are developed and maintained via effective relationship building through honesty, credibility and consistency. * Existing clients are retained through effective relationship management (including prompt and timely service & support, proactive identification of capacity, performance, security, or other such issues, as well as a cycle of regular contact with key client contacts) Skills & Experience We are looking for proven experience in a service delivery or systems engineer capacity, ideally within a relevant service provider or integrator. Excellent customer relationship building skills, ideally developed within a relevant service provider or integrator or another mid-sized complex environment. IT technical experience across the following areas: * Microsoft core server technologies including, Active Directory Services, Exchange, SQL Server * Desktop and laptop deployment & support * Basic networking (LAN/WAN) experience, with knowledge of switching and routing technologies * Basic virtualization & cloud computing experience * Understanding of firewalling & security principles & technologies * Mobile computing technologies Benefits * Vehicle allowance * Fully funded Health insurance * Long service awards * Enhanced leave entitlements including Birthday leave This is an excellent opportunity to work for one of the world's leading innovators, so if you are interested in this opportunity, then please apply online. Applications close on 23rd June 2026. Get in touch with us today! Please note that applicants with the right to work in New Zealand will only be considered for this position!

Responsibilities

The role involves diagnosing technical problems in desktop and server environments to ensure stable IT operations for clients. Additionally, the engineer will develop technology roadmaps and deliver infrastructure projects to help clients achieve business objectives.