Tryano CRM Trainee - Emiratization at Chalhoub Group

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Email Campaigns, Copywriting, English, Salesforce Marketing Cloud, Campaign Tracking, Performance Analysis, Omnichannel Experience, Communication Skills, Proactive Attitude, Learning, Feedback, Growth Drive

Industry

Retail Luxury Goods and Jewelry

Description

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing Collaborate with the team and other departments to brainstorm and build impactful, targeted email campaigns. Create compelling copy in English (Arabic would be a plus) for newsletters/sms/push/whatsapp, ensuring consistent tone of voice and brand language. Use Salesforce Marketing Cloud to design and send newsletters, ensure accuracy and quality by maintaining a vigilant eye for detail. Support in tracking the performance of CRM campaigns, analyzing metrics, and providing actionable insights to improve future communications. Integrate seamless omnichannel experience by visiting store and keeping close contact with retail team What you’ll need to succeed Creative thinker with excellent communication skills. A positive and proactive attitude toward learning and feedback. Ambitious with high a drive for growth and excellence What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Responsibilities

The trainee will collaborate on brainstorming and building targeted email campaigns, and be responsible for creating compelling copy for various digital channels while ensuring brand consistency. They will also use Salesforce Marketing Cloud to design and send newsletters and support campaign performance tracking and analysis.