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TT-SAM-ENG-04.13.2026 at Teleperformance
, , Malaysia -
Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Customer Service, Sales, Problem Solving, Multitasking, Rapport Building, Empathy, Integrity, Customer Focus, Tech-savvy, Sales Targets, Conflict Resolution

Industry

Outsourcing and Offshoring Consulting

Description
Overview We are seeking a motivated and customer‑centric professional to join our team. The ideal candidate will possess strong communication skills, a passion for technology, and the ability to deliver exceptional customer experiences while driving effective sales outcomes. This role requires agility, resilience, and a commitment to continuous learning in a dynamic environment. Qualifications Diploma in any disciplineFluency in written and spoken English (minimum CEFR C1 proficiency)Tech‑savvy with strong interest in the company’s products and platform featuresMinimum 2+ year of sales experience, with demonstrated ability to identify and understand customer needsProven capability to meet sales targets while maintaining excellent customer satisfactionStrong ability to transition support interactions into solution-focused sales opportunitiesDemonstrated success in building outstanding rapport with customersProficiency in multitasking and navigating multiple systemsAbility to fully own customer issues and deliver top‑tier service, ensuring resolutions before call closureSelf‑driven, ambitious, and goal‑orientedExcellent verbal and written communication skillsHigh empathy with natural rapport‑building skillsStrong integrity and customer‑first mindset, consistently prioritizing what is best for the customerDemonstrated alignment with core values: extraordinary customer focus, living passionately, owning outcomes, working fearlessly, and joining forcesFluent in English is a must
Responsibilities
The role involves delivering exceptional customer experiences while transitioning support interactions into solution-focused sales opportunities. You will be responsible for owning customer issues and ensuring resolutions while meeting established sales targets.