Citi Services empowers businesses across the globe to innovate with increased automation , in-depth insights ,world-class solutions, and an unmatched global presence.
The Services Monitoring and Testing Teams work with the Global Services stakeholders, businesses and functions including Compliance, Operational Risk and Internal Audit, to support the identification ,design of controls monitoring and testing and their testing , evaluation and management of MCA controls in Services businesses. The Services monitoring and testing teams are responsible for execution of a comprehensive, risk-based programme of control testing covering all Services businesses globally. The primary mission of the team is to support Management in its continuous monitoring of its MCA control framework and residual risk profiles, thereby supporting responsible provision of Services business to clients and effective risk management for the firm.
This position reports to the Services monitoring and testing group lead for Services MEA , within the Services In Business Risk & Control Team. The Services monitoring and testing teams are located in key global time zones and consist of 4 teams of controls design and testing professionals responsible for supporting with the breadth and depth of MCA control testing planning and execution. This role is based with the Belfast M&T team.
Responsibilities:
This role is to plan, execute and report the results of control testing covering Services businesses.

Key responsibilities of the role are:

• Executing and reporting results of control testing
• Managing ,Supervising and coaching junior team members in execution of control testing
• Monitoring execution of parts of the testing programme to agreed timelines, escalating and resolving obstacles to delivery
• Maintaining high standards and best practice for execution of testing activities
• Providing challenge to stakeholders on the design and effectiveness of controls
• Supporting stakeholders in determining necessary control remediation identified through the testing programme
• Maintaining strong stakeholder relationships Services stakeholders, Risk, Compliance and Operational Risk
• Presenting impactful summary outputs from the testing programme to stakeholders
• Providing Services controls subject matter expertise to stakeholders across all three lines of defence

Knowledge, Experience & Skills:

• Relevant experience in MCA controls testing, internal audit, external audit, independent control reviews, or similar disciplines
• Understanding of Services business activities an advantage
• Knowledge of Services Operational and Compliance risks, and related controls, associated with Services business
• Strong understanding of control design assessment and effectiveness testing techniques and practices
• Experience of coaching and developing team members
• Experience of overseeing a team to deliver rigor and attention to detail in execution
• Experience of developing and maintaining effective senior stakeholder relationships
• Track record of providing constructive, effective challenge to Senior Stakeholders on risk management matters

Education:

• Bachelor / university education preferred, but appropriate industry experience & exceptional delivery track record is as important.

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Job Family Group:
Controls Governance & Oversight
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• Executing and reporting results of control testing
• Managing ,Supervising and coaching junior team members in execution of control testing
• Monitoring execution of parts of the testing programme to agreed timelines, escalating and resolving obstacles to delivery
• Maintaining high standards and best practice for execution of testing activities
• Providing challenge to stakeholders on the design and effectiveness of controls
• Supporting stakeholders in determining necessary control remediation identified through the testing programme
• Maintaining strong stakeholder relationships Services stakeholders, Risk, Compliance and Operational Risk
• Presenting impactful summary outputs from the testing programme to stakeholders
• Providing Services controls subject matter expertise to stakeholders across all three lines of defenc