AS DETAILED ABOVE, THE CANDIDATE WILL BE REQUIRED TO ARTICULATE THEIR EXPERIENCE IN THE FOLLOWING SOFT SKILLS:

• Negotiation
• Customer focus
• Achievement focus
• Interpersonal communication
• Coaching and support for others

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Educated to degree level or equivalent or equivalent experience

ROLE AND RESPONSIBILITIES

• Early career (two to four years relevant expereince) level role
• Full technical training provided
• NB to note, candidates must be able to attend the office in Cardiff weekly, this is not a fully remote role.
  CJCH Legal & Compliance Services (CJCH Limited) provide a unique offering to our customers by assisting them with the protection of their digital products and copyrights.
  Software piracy results in unlicensed and unpaid usage of our client’s products. Our team investigate the unlicensed usage and engages with the companies to facilitate their regularisation and compliance with the software product license requirements.
  Currently, we are seeking a fluent Turkish speaking candidate with 2 to 4 years of relevant experience in an investigation, due diligence, customer relations, legal, or data analysis role, to join our dynamic team in an exciting position. The ideal candidate will possess a unique blend of skills, including keen attention to detail, the ability to analyse data from various sources, a tenacious desire to identify opportunities for creating new cases, and the ability to work as part of a team to achieve results.
  You will be working with data relating to unlicensed usage of software products, which will require you to identify and report evidence of misuse and support engagement with the unauthorised user around regularisation with the correct licensing for the product.

Role Development: Initially, the candidate will undergo training in several key areas:

• Data Analysis: Analysing data from various sources to identify instances of unlicenced use.
• Open Source Intelligence (OSINT): Finding information about companies through the use of various online sources to support cases.
• Market and Core Data Analytics: Assessing potential case identification.
• Case Engagement and Negotiation: Engaging with clients effectively.
• Deal Closure: Facilitating successful agreements.
• Performance Analytics and Reporting: Analysing outcomes and reporting findings.

The position is based at the CJCH head office (Keen Road, Cardiff, CF24 5JW) with hybrid working arrangements being possible once initial training is completed (Weekly in office days with remote working days)

OVERVIEW OF ROLE, SKILLS AND EXPERIENCE:

• Must be fluent in Turkish to a professional standard (speaking, reading, writing, and translating).
• Ability to be flexible in working approach, as the candidate may move between functions (Investigations, case creation, case engagement, negotiations) from time to time,
• The core element of success in this role would be someone who is naturally inquisitive (always looking to find the solution/answer to a problem) and analytical, and able to understand the needs of the companies they are analysing rather than just processing the data (i.e. have a qualitative and quantitative approach to things).
• At least 2-4 years experience in one, or a combination of, the following capability areas customer relationship management, investigation, data analysis, due diligence.
• Proficiency in using open-source platforms, like LinkedIn, Twitter, and Google, to research leads.
• Communicate effectively and proactively to direct reports, peers, and the leadership team to achieve common understanding and gain buy-in and commitment from all stakeholders.
• Strong competency and confidence in the full MS Office suite.
• Experience working with, interpreting, and summarising data.
• Ability to apply a structured approach to decision-making and problem-solving supported by written rationales.