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Turkish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocatio at Mercier Consultancy MD

, , Poland -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Turkish, Customer Service, Phone Support, Email Support, Chat Support, Troubleshooting, Complaint Resolution, CRM Systems, English Proficiency, Communication Skills

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Turkish Speaking Customer Service Agent to join our team. This position allows you to work in beautiful Bulgaria, with paid relocation included. You will be responsible for delivering top-notch support to our Turkish-speaking customers, ensuring they have a seamless experience with our offerings. Responsibilities Assist Turkish-speaking customers via phone, email, and chat with inquiries related to products and services. Provide clear and accurate information on service offerings, account management, and troubleshooting assistance. Resolve customer complaints with professionalism, striving for customer satisfaction in every interaction. Document all customer interactions in the CRM system to ensure consistency and track feedback. Collaborate with internal teams to escalate and resolve complex issues effectively. Stay abreast of company policies, product updates, and industry trends to provide relevant support. Fluency in Turkish (both written and spoken); proficiency in English is an advantage. Previous experience in customer service, with a preference for roles in related fields. Strong communication skills with a commitment to providing excellent customer service. Ability to troubleshoot issues and provide effective solutions to customers. Proficiency in CRM systems and standard office applications. Self-motivated and able to work independently in a remote environment. Willingness to relocate to Bulgaria with company support. A positive attitude and passion for helping others succeed. Competitive Salary Monthly Performance Bonus Monthly Accommodation Allowance Fully Paid Relocation Package Fully Paid Training Private Gym And Much More....

Responsibilities

The agent will assist Turkish-speaking customers via phone, email, and chat regarding products, services, and troubleshooting, while resolving complaints professionally. Responsibilities also include documenting all interactions in the CRM and collaborating internally to resolve complex issues.