Tutoring for Success Program (TSP) Officer at Griffith University

Gold Coast City, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

97964.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collaboration, Customer Service, Attention to Detail, Interpersonal Skills, Written Communication, Verbal Communication, Administrative Skills, Word-Processing, Spreadsheet Software, Database Software

Industry

Higher Education

Description

Company Description Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. Here we strive to be a place where all peoples of all cultures feel valued and respected, and where Indigenous Australian people, cultures, knowledges, experiences and perspectives, form an integral part of our learning, teaching, research, and community engagement. At Griffith, we hold ourselves accountable to the belief that reconciliation is everybody’s business. Griffith’s 2025-2030 Strategy is underpinned by five values-informed challenges including: Indigenous flourishing—creating the conditions for Indigenous Australians to thrive academically, socially and culturally. Griffith aims to be the university of choice for Indigenous staff and students—a place where Indigenous people flourish in their study and careers, a place of cultural safety and a place where Indigenous ways of knowing, being and doing are celebrated in our curriculum, research and the culture. As part of our ongoing commitment to educational outcomes for First Peoples, we are seeking a Tutoring for Success Program (TSP) Officer to join our team. Job Description The GUMURRII Student Success Unit is the heart of Griffith’s Indigenous student community, with a dedicated student hub located on each campus. GUMURRII staff provide high quality services and support for potential and current students, from schools outreach to recruitment, orientation to graduation in a safe and culturally appropriate learning environment. Griffith is committed to the success of our staff and students, with one of the largest First Peoples staff and student cohorts of any Australian University. Join a diverse, friendly, and close-knit environment where the team enjoy making it matter. As a Tutoring for Success Program (TSP) Officer, you’ll work within the Office of Deputy Vice Chancellor (Indigenous) and report to the Tutoring for Success Program Coordinator. The Tutoring for Success Program (TSP) is a supplementary academic tutorial initiative, established to enhance First Peoples students’ experience and success at university. The dedicated TSP team are committed to matching eligible students with suitably qualified course-specific tutors, supporting students through the program whilst also ensuring that the TSP program continues to meet the needs of current First Peoples students across the university. In the role you will: Work collaboratively with the GUMURRII Student Success team, as part of a specialist team, to provide advice and facilitate the recruitment of First Peoples students into the Tutoring for Success Program. Coordinate the sign-on process for commencing and continuing students signing up to the Tutoring for Success Program, conducting student assessments, student interviews etc. Assist in the development and implementation of policies, procedures and practices to ensure provision of timely, high quality tutoring services and continuous improvement. Provide frontline support with all First Peoples students at all levels of study to assess and identify individual learning needs, proactively engaged in and promoting GUMURRII services and facilities. This is a rewarding and exciting role which can see you working in a small team that delivers a highly successful and recognised program with positive impact for First Peoples students. About you What matters most is your drive to create a brighter future that benefits all. Through our core principles of excellence, ethics and engagement, you’ll thrive on seeing the direct and lasting impact you’ll have on every community and every future. You will also have: A degree with subsequent relevant experience; or an equivalent combination of relevant skills, knowledge and experience. Experience in higher education/training would be highly regarded. Demonstrated administrative skills, including experience with word-processing, spread sheeting and database software systems. A passion for collaboration and engaging with people. Be enthusiastic and committed to the delivery of high-quality student service with exceptional customer service skills. Strong attention to detail. Enjoy and be capable of working independently and as part of a team. Have proven strong interpersonal, written and verbal communication skills. A Blue Card or willingness and ability to obtain one. To perform this role, it is essential that the person who holds the position be an Aboriginal and/or Torres Strait Islander person. It is therefore a genuine occupational requirement, under section 25 of the Anti-Discrimination Act 1991, that applicants are Aboriginal and/or Torres Strait Islander Peoples. We recognise that your heritage is deeply personal to you. Proof of Aboriginal and/or Torres Strait Islander heritage is a requirement for appointment to this role. This includes that people filling the role: are of Aboriginal and/or Torres Strait Islander descent; and identify as an Aboriginal and/or Torres Strait Islander person; and are accepted by your community as being an Aboriginal and/or Torres Strait Islander person. We accept an original or notarised copy of a ‘Letter of Confirmation' issued by an incorporated Aboriginal or Torres Strait Islander organisation and stamped with the organisation’s common seal. Confirmations of Aboriginal and/or Torres Strait Islander status may be made by an incorporated community organisation, association, or body where the majority of members of the governing body are Aboriginal persons or Torres Strait Islander persons or both. The Griffith First Peoples Employment Partner is here to support you with this if need be. Please feel free to be in contact with the First Peoples Employment Partner at [email protected] at any stage of the application process if you have any questions. Applicants must have unrestricted working rights. Sponsorship is not available for this position. What we can offer This is a continuing, full time position primarily based at Griffith University Gold Coast, however we would also consider candidates for Brisbane South (Nathan) and Logan. As Griffith is a multi-site University you may be required to work across other locations. Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples. Salary Range The full time equivalent base salary will be HEW Level 6 range $91,843 - $97,964 per annum + 17% superannuation. The total FTE package will be in the range $107,456 - $114,618 per annum. Additional Information Why join Griffith? As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: Work flexibility, including a mix of on campus and work from home options available and a supportive work environment Generous leave entitlements including paid cultural obligations leave, paid parental leave, ex gratia University holidays and leave loading. Salary packaging options and corporate health discounts Health Safety and Wellbeing initiatives – on campus Gym facilities How to apply At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion and flexibility. For more information please visit our Equity, Diversity and Inclusion page. Your journey matters. If this opportunity isn’t the one for you, we invite First Peoples candidates to join our First Peoples Talent Pool and be part of shaping what’s next at Griffith. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy. Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role (please refer to the experience and skills outlined in the About you section above and the position description) Current curriculum vitae/resume including full contact details Confirmation of Aboriginal and/or Torres Strait Islander descent. For further information specifically about this role, please contact Amreeta Hinduja, Tutoring for Success Program Coordinator, GUMURRII Student Success Unit at [email protected]. For application and recruitment advice, please contact Laura Whitworth-Matthews, Talent Acquisition Partner at [email protected]. For application support, please contact Bronwyn Ward, First Peoples Employment Partner at [email protected]. Closing date: Tuesday 24th February at 11:59pm AEST. All applications must be submitted online. Primary Location (Campus): Logan Employment Type: Full Time Department ID: GUMURRII Student Success Unit - GUM Appointment Type: Continuing

Responsibilities

The TSP Officer will work collaboratively with the GUMURRII Student Success team to recruit First Peoples students into the Tutoring for Success Program and coordinate the sign-on process for students. They will also assist in developing policies and provide frontline support to assess individual learning needs.