Tween Associate at KANSAS CITY PUBLIC LIBRARY

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

20.05

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Youth Development, Communication Skills, Literature Knowledge, Technology Assistance, Programming Implementation, Outreach, Mentorship, Statistical Reporting, Social Media, Collection Maintenance, Team Collaboration, Publicity Generation, Diversity and Inclusion, Engagement, Library Instruction

Industry

Libraries

Description

Description Basic Information Reports to Assistant Director of Youth & Family Engagement. 40 hours per week; non-exempt. $20.05 per hour plus benefits. Position is open until filled. Schedule Tuesday, Wednesday, & Thursday: 11:30 am - 8 pm Friday & Saturday: 8:30 am - 5 pm Location Waldo Branch: 201 East 75th Street, KCMO, 64114. Job Duties and Responsibilities (Essential Functions) Works with teens/tweens to plan and implement programming and services for them at the branch through the lens of twenty-first century skills and DEI. Seeks to engage youth voice in determining the programming, services, and resources the Library offers to ensure that teens/tweens’ needs and desires are represented in these offerings. Maintains a presence in the teen area of the branch particularly during the after-school hours; provides outreach to schools and community agencies that serve teens/tweens as opportunities and time allows. Works independently and with colleagues to advocate for teen/tween services within the library and in the community and to generate publicity for teen/tween programs and services at the branch. Participates in the planning and implementation of system-wide programming for teens/tweens including, but not limited to, the Summer Reading/Learning Program. Communicates effectively with staff in the branch regarding system-wide teen/tween programming ensuring that branch staff understand and implement “We All Serve Youth (WASY)” principles and practices. Serves as a mentor to teens/tweens with a focus on establishing relationships with those who utilize the branch. Attends Youth & Family Engagement and branch staff meetings and other Library-based meetings and trainings as determined by supervisors. Maintains current Microsoft Outlook Calendar that is shared with YFE leadership and the branch manager and staff. Communicates with the YFE Assistant Director, the YFE Youth Librarian, and the Branch Manager to coordinate budget, programming, and services for teens/tweens and to address concerns and patron needs. Meets regularly with the Assistant Director of YFE to communicate concerns, share ideas and information, and solicit input or help as needed. Maintains accurate statistics for programming and services. Prepares and shares monthly reports. Notes and shares stories of engagement with teens/tweens, their families, and their learning environments (schools, youth support organizations, etc.) that demonstrate the Library’s impact. Contributes to the Library’s youth social media efforts. Provides basic circulation and reference assistance including assisting with library card/accounts, explaining library policies and procedures, providing library instruction, answering reference questions, and recommending materials. Maintains effective, courteous working relationships with all library customers and staff. Fulfills needed tasks for collection maintenance at the direction of the Collection Development Department. Communicates with the Collection Development Department any needs for the youth collection at the location. Promotes the youth collections and other relevant resources through social media, outreach, Bibliocommons, and in-Library displays. Performs other related work and undertakes special projects as assigned. Requirements Ability and willingness to create a welcoming environment for teens/tweens. Outstanding customer service skills. Working knowledge of teen and middle grade literature and online resources. Ability to promote usage of these materials. Demonstrated desire to gain knowledge and stay current with trends and developments in library youth services. Excellent oral and written communication skills. Ability and willingness to follow oral and written instructions. Computer skills including assisting patrons with their usage of Library-related technology. Ability to speak and understand English is required, additional consideration will be given to individuals that are proficient in any non-English languages used in Jackson County, MO including Spanish, American Sign Language, Vietnamese, French, Arabic, and Swahili. Required Education and Experience 2 years of experience working with and advocating for youth. Understanding of youth development. 3 years of customer service experience. A passion for excellent library services for and with youth. Work Environment Work is performed at the Waldo Branch and throughout the district. Primary workspace is performed in a public space amongst staff and patrons from a diverse socio-economic community, other work will be completed in space shared with co-workers in an office environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employee must be able to perform the essential functions and job requirements of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. How to Apply Please apply for this position through our web application system. We only accept applications for specific currently open positions made through our online system. Access the online application from the job listing on the Job Opportunities page. The application system allows you to attach a document (such as a cover letter or a resume) to your application (10MB limit per document). When you submit your application, an acknowledgement will be sent to the email address you provided. You are welcome to apply for as many positions as you wish. However, to minimize problems, close and restart your browser between each application. All online Application for Employment forms must be completely filled out. For technical assistance, call 816.701.3712. Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

Responsibilities

The Tween Associate works with teens and tweens to plan and implement programming and services, ensuring their needs are represented. They also maintain a presence in the teen area, advocate for services, and participate in system-wide programming.