OTHER REQUIREMENTS

You need to be dynamic, focused, attentive, devoted, and diligent with a sense of humour and great communication skills – prepared to always go the extra mile to achieve the best results. A level of flexibility is essential within this role.
If you feel you have what it takes to be a key part of a top quality, UK recognised business then contact us and tell us why you are right for this position

QUALIFICATIONS

• Strong computer skills and proficiency in Microsoft Office and Google Suite
• Administrative experience with a focus on clerical tasks and data entry
• Excellent phone etiquette and communication skills
• Proven organisational skills and ability to multitask
• Familiarity with QuickBooks and general office procedures
• Typing proficiency and attention to detail
  Job Type: Full-time
  Pay: From £13.00 per hour

Additional pay:

• Bonus scheme
• Performance bonus
• Yearly bonus

Benefits:

• Company pension
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Swansea: reliably commute or plan to relocate before starting work (preferred)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 2 years (preferred)
• Administrative experience: 2 years (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In perso

We are looking for a diligent, ambitious individual that is keen to become an integral part our business
The front of house role is very broad but full training and on-going support will be given. With the variety of this role your work life should NEVER be boring.

Duties / Responsibilities include:

• Ensuring a great customer service and love working with a premium brand
• Answer the incoming calls from prospective and existing customers and traders, providing quotes and answering queries.
• Maintain and promote our brand “The Wheel Specialist” the number one Alloy Wheel Refurbishment provider for both public and trade.
• Meet and greet retail and trade customers visiting branch daily and liaise with them and the team to ensure a smooth process
• Work with director to manage and execute a successful sales and marketing plan
• Manage and maintain contact information of trade and public customers utilising our software systems
• Make contact with our lead enquiries , discuss barriers and assist in converting to sales
• Work to clear guidelines within the job specifications and role
• Strong Administration skills are essential.