The University of Iowa Health Care is seeking a PRN/Hourly Clerk III to provide front desk reception duties for our Johnston and Jordan Creek locations. This role is responsible for checking in and checking out patients, as well as scheduling clinic appointments. This is a high-volume public contact position, requiring use of multi-tasking skills and the ability to answer multi-line phones on a consistent basis to assist external and internal customers.

REQUIREMENTS:

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

SPECIAL QUALIFICATIONS:

• Public Contact/Customer Service experience.
• Driver’s License and ability to meet UI Fleet Safety Standards.
• Availability to provide support to other clinical locations based on clinical need/hours.

DESIRED QUALIFICATIONS:

• Medical Terminology.
• Experience with EPIC.
• Customer service experience in a healthcare setting.
• Demonstrated excellent written/verbal communication.
  Application Process: In order to be considered, applicants must upload resume that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 3calendar days.
  Job openings are posted for a minimum of 3 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Erin-Belding@uiowa.edu.
  Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.
  Job Types: Part-time, Temporary
  Pay: From $18.35 per hour

Benefits:

• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In perso

• Gathers demographic data information and enters into the hospital EPIC system.
• Gathers the referring entity, primary care provider(s), and other healthcare providers’ information and enters into the hospital EPIC system.
• Performs proper name search procedures as outlined in Policy and Procedures Manual.
• Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk. Assumes duties of schedulers and/or receptionists during their absences.
• Maintains effective communication with appropriate divisions.
• Performs miscellaneous clerical duties as assigned.
  University of Iowa Health Care —recognized as one of the best hospitals in the United States—is Iowa’s only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®