UI/ UX Design Lead at Traveloka

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Centered Design, Project Management, Design Leadership, Mentoring, Communication, Problem Solving, Collaboration, Negotiation, Feedback, Presentation, Risk Management, Design Development, Prototyping, Stakeholder Engagement, Team Building, Creative Problem Solving

Industry

Software Development

Description

It's fun to work in a company where people truly BELIEVE in what they're doing! ‎ ‎ Job Description Deliver human-centered design solutions Lead the design teams in creating product design development and its features and functions that meet the users' (latent) needs, through: Initiate context and insight gathering activities in accordance to project requirements if/when needed; Frame objectives and agendas for the design project, based on critical assessment of the design project brief and/or conversations with project sponsors/ stakeholders; Analyze and synthesize findings/insights to inform design directions; Review design reports before circulation to stakeholders; Communicate proposed design solutions to relevant stakeholders for informed decision-making during product creation and development phase; Assist stakeholders throughout the execution of end-to-end human centered design process by providing understanding of the process, gaining alignment in each phase, and optimizing work processes to meet the business goals Organize workshops with agendas that promote creative problem solving Analyses results of feasibility tests and synthesize insights through regular design project reviews for enhancing visual delivery adhering to deliver good user experience Drive the dissemination of design recommendations, proposals and options to stakeholders, especially for top priority projects Plan and assign a small to medium-sized team of resources to enhance the delivery of design outputs Understand business needs and design deliverables for identifying resource needs and assigning resources to the mission (s) by regularly and systematically align with stakeholders to understand business needs Oversee the development of a cohesive design project brief, design concepts, and prototypes in collaboration with relevant stakeholders Approve schedules, timeline and budgets for projects with the ability to troubleshoot issues arising from/during project implementation Facilitate the resolution of project resourcing issues and develop resource plans using resource scheduling tools Identify for the design resources needs based on mission and project requirements and available designers' skillsets Maintain design development quality Provide technical expertise and guidance on issues related to product design, development, and deployment for the product portfolios by conducting regular design reviews Provide justification for the features and benefits of the recommended design production solutions on behalf of the users Collaborate and negotiate with stakeholders on behalf of the design teams to translate product plans to design production needs with project management plan Oversee the production process for projects to ensure all parameters in the design production plan are met Recognize as many constraints as possible – including potential threats, unintended risks, and problems before it arises – as anticipation to inform the continuous development and iteration of the products and its features to work within the constraints Safeguard the design production quality when implementing the recommended design development solutions and communicate its implications and/or trade offs, if any, to relevant stakeholders Create and build relationships with internal stakeholders Review final design production plans and prototypes for the features and benefits of the recommended design based on justifications provided, prior to getting Design Manager's approval, especially for key priority design projects Work cross-functionally with internal stakeholders and external design stakeholders/vendors Engage business and/or product managers regarding the (pre)requirements for upcoming plans and/or design concepts and development Influence organizational development Provide design performance and performance review feedback to the design teams, especially to direct reports Working closely with the Design Academy to develop design teams’ capability development and coaching through on-the job training to Designers Be willing to take the blame for the whole team’s mistakes and conduct objective debrief to learn from the mistakes to reduce/anticipate for future risks, including disseminating the learning to other Design Leadership members Celebrate team recognition instead of individual, be willing to defend for the Design team to non-Design stakeholders Ability to trust other people’s talents and to delegate authority, show the willingness to work comfortably with others, not just alone Address complaints and key concerns impacting the design teams’ morale and performance Ensure clear, aligned, and updated communication among the design team members under management with the other Business Unit or Function's design teams and stakeholders Work closely with the Design Leadership members and other upper management stakeholders to foster alignment on business goals, project priorities, optimization of design processes, processes, and Design team's structure with company-wide organizational structure ‎ Requirements Overall 7~9 years of total work experience in the design domain, with at least 2 years of project management, or in a leadership position with a history of strong project management skills, well-versed in data-informed product design and development. Minimum of 4 years as a hands-on Designer (education background could range from Visual Communication Design, UI/Interaction Design, Product Design, or any other relevant Design disciplines). Portfolio that showcases design craft with deep understanding of the Human Centered Design methodology (along with its methods and tools), willingness to learn and iterate, and passion for design and storytelling. A track record of mentoring high-performing interdisciplinary design teams. The ability to form consensus across a broad, fast-moving organization through effective communication and interpersonal skills (including: negotiation, constructive feedback, presentation, managing expectations). Keen eye for details and of organised nature, highly motivated to problem solve, and the ability to calculate potential risks while anticipating unintended consequences. Possessed maturity in thinking big picture and combined with a deep sense of accountability, adaptability, and embracing ambiguity working in a fast-paced environment. Fluency in English communications (both verbal and written). ‎ If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be Southeast Asia’s Leading Travel Platform. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’. With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations—all to fulfill our users’ travel aspirations so they can enjoy their lives, their way. Our vision is to enrich people’s life by empowering them in fulfilling their unique travel aspirations, seamlessly.

Responsibilities

The UI/UX Design Lead will deliver human-centered design solutions and lead design teams in creating product design development that meets users' needs. They will oversee the design process, facilitate workshops, and ensure alignment with business goals while maintaining design quality.