UI/UX Designer - AI for Business Department (AI4B) at Rakuten

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

UI/UX Design, Figma, Generative AI, Prototyping, User Flows, Wireframes, Problem Solving, Storytelling, User Testing, Accessibility, Inclusive Design, Communication, Design Research, Coding, Mental Models, Mockups

Industry

Software Development

Description

Job Description: Business Overview Since its founding in 1997, Rakuten's mission is to "empower people and society through innovation". Founded on the principles of creating value, convenience, and global connectivity, we have grown from our flagship e-commerce platform, Rakuten Ichiba, into a global leader serving over 100 million customers in Japan and more than 1 billion globally. Today, Rakuten provides more than 70 diverse services--including e-commerce, payment and financial services, telecommunications, media, and sports--enriching the countless facets of everyday life. Department Overview At AI for Business (AI4B), we are dedicated to helping people get things done seamlessly through our cutting-edge AI-driven solutions. Our team focuses on integrating Artificial Intelligence to eliminate friction and streamline workflows across industries. We operate within a diverse and dynamic environment, collaborating across various disciplines to create impactful technologies that empower effortless productivity worldwide. We're looking for a Generative AI UI/UX Designer to define the future of human-AI interaction. You'll turn ambiguity into clarity, experimenting with completely new UI/UX paradigms and creating effective interfaces for generative AI experiences across our AI for Business product portfolio. Position: Position Details As a UI/UX Designer, your key responsibilities are: - Create and iterate on user flows, wireframes, prototypes, and high-fidelity designs for generative AI features - Own end-to-end design workflows from concept to implementation, weighing user experience against technical feasibility and business objectives - Identify new AI opportunities, design concepts, and build prototypes to execute on strategic goals - Shape product direction through breakthrough generative AI interface innovations - Facilitate alignment and build unified product design vision across teams Mandatory Qualifications: - Portfolio website required, showcasing your design process and solutions - High standards for UI/UX design execution. Advanced Figma skills. - Strong product design sense and problem-solving abilities to tackle new design challenges - Extensive agentic coding experience (e.g., Claude Code, Cursor). Strong preference for candidates who have shipped products using agentic coding - Strong storytelling and communication skills using mental models, mockups and other tools-for-thought to effectively communicate ideas to teams and senior stakeholders - Bias towards shipping fast and iterating based on real user feedback - Comfortable navigating abstract and unknown territories when exploring new AI ideas Desired Qualifications: - 4+ years of experience designing UX and UI for software, with experience working with generative AI, LLMs, or conversational interfaces - Natural curiosity for discovering simpler ways to tackle hard problems - Experience with design research and user testing - Knowledge of accessibility and inclusive design - Japanese skills #engineer #UX #WebDesigner #AI #aianddatadiv Languages: English (Overall - 3 - Advanced) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details

Responsibilities

As a UI/UX Designer, you will create and iterate on user flows, wireframes, prototypes, and high-fidelity designs for generative AI features. You will own end-to-end design workflows from concept to implementation, balancing user experience with technical feasibility and business objectives.