About the Role:

We are looking for an exceptionally talented UI/UX & Product Designer to join our team and take ownership of the user experience across our digital products.

This is not a UI-only design role.

We are looking for someone who understands that great products are not simply about how they look, they are about how they work, how users think, what problems they solve, and why users choose to use them.

The ideal candidate will be stronger in UX than UI, with the ability to independently understand problems, conduct user and product research, map user journeys, identify friction points, design intuitive experiences, and translate business requirements into well-planned digital products.

You should also have strong UI skills and be comfortable working hands-on in Figma and making UI changes yourself when required.

Experience in Product Design and/or Product Planning will be highly preferred.

Key Responsibilities:

UX & User Experience

• Own the UX process from problem discovery through final implementation.
• Understand user needs, behaviours, pain points and business objectives.
• Conduct user research, competitor analysis and product research where required.
• Create user personas, user journeys, information architecture and experience maps.
• Develop user flows, task flows, wireframes and low/mid/high-fidelity prototypes.
• Identify usability problems and recommend practical improvements.
• Design experiences that are intuitive, simple, efficient and scalable.
• Think critically about why a feature should exist before deciding how it should look.
• Continuously improve products based on user feedback, analytics, testing and business requirements.
• 
  

Product Design & Product Thinking

• Translate business requirements and user problems into clear product experiences.
• Participate in product discovery and feature planning.
• Help define product requirements from a UX perspective.
• Work closely with management, developers and other stakeholders to understand requirements and constraints.
• Identify gaps, opportunities and potential improvements within products.
• Contribute to product strategy, feature prioritisation and user-focused decision making.
• Think about the complete product lifecycle rather than designing individual screens in isolation.
• Balance user needs, business objectives and technical feasibility when making design decisions.
• 
  

UI Design

• Create clean, modern and functional interfaces for websites, mobile applications and digital products.
• Work confidently with Figma and other relevant design tools.
• Create and maintain design systems, components, styles and reusable UI patterns.
• Develop responsive designs for different screen sizes and platforms.
• Make UI improvements and modifications independently when required.
• Ensure consistency between UX decisions and the final visual interface.
• Work closely with developers to ensure designs are implemented accurately.
• 
  

Collaboration & Execution

• Work directly with developers throughout the product development process.
• Clearly communicate design decisions, user flows and interaction requirements.
• Review implemented designs and identify UX/UI inconsistencies.
• Provide developers with clear specifications, assets and interaction details.
• Take ownership of projects rather than waiting for detailed instructions.
• Be comfortable questioning existing processes and proposing better solutions.