UK Accounting Manager - Support & Education at Crunchafi

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Attention To Detail, Organizational Ability, Problem Solving, Client Interaction, Technical Accounting, Software Demonstrations, Onboarding, Training, Support Ticketing System, Product Improvement, FRS 102, IFRS 16, Knowledge Base Development, Client Success

Industry

Accounting

Description

Are you tired of working at an accounting firm or closing month end? Are you an accounting professional who enjoys the technical side of the profession but is ready to step beyond the traditional accounting positions? Do you enjoy solving problems, working with people, and helping firms navigate complex accounting standards using modern technology? At Crunchafi, we are looking for someone who wants to apply their accounting expertise in a more dynamic and client-focused environment. This role is ideal for someone who understands the pressures of practice or industry accounting and is excited by the opportunity to use their knowledge to support, educate, and influence how firms adopt lease accounting technology. About the Role As an Accounting Manager within our Support & Education team, you will play a key role in helping accounting firms and their clients successfully implement and maintain compliance with lease accounting standards. You will work closely with clients to provide technical guidance, deliver training, and help shape scalable solutions that improve adoption and user experience. This is a fast-paced, collaborative role that combines technical accounting, client interaction, and software innovation. Key Responsibilities Deliver engaging software demonstrations to prospective accounting firms Support accounting firms and their clients through onboarding, training, and ongoing support Provide prompt, professional, and personable service through our support ticketing system Take ownership of client issues from identification through to resolution Collaborate with Product Management to communicate client feedback and support future product improvements Drive client success and adoption by delivering a high-quality support experience Respond to technical accounting queries in writing and via client meetings Provide clear and practical guidance on lease accounting requirements Identify opportunities to improve internal processes and client workflows Assist in developing Knowledge Base content, particularly relating to FRS 102 Deliver training sessions to software users Collaborate closely with the Accounting Support & Education team Required Skills & Competencies Excellent written and verbal communication skills Strong attention to detail and organizational ability Ability to manage multiple priorities in a fast-moving environment Solid understanding of accounting principles Knowledge of, or willingness to develop expertise in, FRS 102 Section 20 and IFRS 16 Strong client-focused mindset with a proactive and solutions-driven approach Confidence working with and learning new software applications Preferred Qualifications & Experience 3–7 years of experience working with clients in a B2B environment Bachelor’s degree in Accounting, Business, or a related field, or Chartered Accountant qualification Experience working in a fully remote environment Why Join Crunchafi? This is an opportunity to step into a role where your accounting knowledge has a broader impact. You will help firms navigate regulatory change, contribute to product development, and work in a collaborative and forward-thinking environment that values professional growth and innovation. If you are looking to use your accounting expertise in a role that is both technical and people-focused, this could be an excellent next step in your career.

Responsibilities

The Accounting Manager will deliver technical guidance, training, and support to accounting firms and their clients for implementing and maintaining compliance with lease accounting standards using technology. Key duties include conducting software demonstrations, managing support tickets, and collaborating with Product Management on client feedback.