Fenix24 is an industry-leading cyber disaster recovery and restoration company. Battling threat actors as The World’s First Civilian Cybersecurity Force, Fenix24 delivers cybersecurity services through its four battalions: Fenix24 for ransomware recovery and restoration; Athena7 for IT security assessments, strategy and planning; Grypho5 for ongoing security-based management; and Argos99 for expert insights into data, assets and infrastructure. Under its Securitas Summa program, Fenix24 ensures organizations are prepared to effectively resist and rapidly recover from a cyberattack, offering a combination of managed data and infrastructure protection, real-time threat intelligence, and ongoing hardening and breach resistance.
Grypho5 is a “battalion” within Chattanooga, Tennessee-based Fenix24 — The World’s First Civilian Cybersecurity Force. Grypho5 specializes in comprehensive, security-based managed solutions using real-time, proprietary threat intelligence to ensure an organization’s defenses are prepared to effectively resist and rapidly recover from a cyberattack.

PREFERRED SKILLS

• Demonstrated practical expertise in endpoint controls management
• Communicate effectively in any form or medium
• Manage dynamic and competitive priorities
• Organize complex technical tasks for multiple clients at once
• Conversant with information technology and managed services best practices
• Experience with service delivery in a managed services practice organization
• Experience with comprehensive endpoint security solutions including:
• Trellix
• CrowdStrike
• Practical application of InfoSec principles

QUALIFICATIONS

• Three-to-five years of cyber security/endpoint protection experience
• Bachelor’s degree in information technology or a related field, or an equivalent work history
• Expertise with CrowdStrike, eSentire, Absolute, Windows Defender, BeyondTrust, Sevco, N-able and/or industry leading RMM tools are highly desired
• Industry certifications in Microsoft and Apple desired
• Experience in large-scale service delivery

• Perform engineering tasks in support of endpoint protection services
• Handle client incidents and escalations
• Install, configure, and audit endpoint protection platforms and applications
• Review and consult on product, solution, and client change-control requests
• Understand the clients’ end goals and help create a plan to achieve them
• Perform other tasks as needed to support Endpoint Protection Practice Group initiatives
• Participate in an on-call rotation