MONDAY-FRIDAY, 08:45 – 17:00, NO COLD CALLING, NO SALES, INBOUND CALLS ONLY, HYBRID WORKING (50% MONTHLY SPLIT REQUIRED)

Do you have a passion for customer service, excellent communication skills and the ability to handle challenging interactions? Would you like to work Monday-Friday? We are currently recruiting for a Customer Service Advisor to join our Sheffield team on an initial fixed term contract basis.
Previous experience in pensions or working in a contact centre environment is not required. Full training will be given to ensure you are successful in your new role.
Take a look at the below video to hear from a member of our team
https://app.altrulabs.com/player/13488480

SKILLS AND EXPERIENCE THAT WILL LEAD TO SUCCESS

• Experience of working within a customer service focused role with direct customer contact either face to face or via telephone.
• Active listening and good communication skills.
• A pro-active approach with the ability to resolve queries efficiently and effectively.
• Excellent attention to detail and commitment to provide ongoing quality.
• Good understanding of Microsoft applications

Please refer the Job description for details