Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB

Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

1237.0

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ukrainian Language, English Language, Content Moderation, Online Safety, Policy Enforcement, Analytical Thinking, Psychological Resilience, User Escalation Management, Audit, Community Guidelines

Industry

Business Consulting and Services

Description

Geographic Constraint: Strictly restricted to applicants who already reside in Portugal. Workplace: Lisbon (Based on-site at our international corporate facility). About the Role Looking to build an international career in one of Europe's most sun-drenched coastal capitals? We are recruiting enthusiastic Ukrainian speakers to join our multicultural, cross-border corporate center in Lisbon. In this position, you will serve as a frontline protector for the global community of an iconic social media platform. You will be part of a high-energy department tasked with maintaining a secure, inclusive, and supportive online experience for millions of daily active members. Core Contract Terms Gross Income: €1,237 monthly (distributed across 12 standard annual payments). Time Commitment: 40 hours a week (5 working days per week, 8 hours daily, plus a 60-minute lunch break). Shift Schedule: Flexible, rotating rosters operating Monday to Sunday between 07:00 and 00:00 (Midnight). Daily Responsibilities As an Online Safety Specialist, your goal is to protect platform integrity and execute community policies through the following actions: Submissions Audit: Evaluate user-generated uploads—including profiles, video files, images, and text posts—to verify strict alignment with company guidelines. Ecosystem Defence: Spot, flag, and remove abusive, fraudulent, or malicious activity to help sustain a healthy online environment. User Escalations: Investigate and resolve user appeals, safety flags, and account suspensions with deep procedural accuracy. Metric Goals: Maintain an objective viewpoint and empathetic stance while hitting targeted benchmarks for processing speed and review quality. Applicant Profile Required Background Language Skills: Native or near-native mastery of Ukrainian, paired with business English skills (minimum B2 level) to independently follow internal training tracks and company communications. Work Authorization: Must hold valid EU citizenship, a legal Portuguese Residence Card (Título de Residência), or official Refugee Status. Psychological Resilience: Capable of calmly reviewing sensitive online media and adapting smoothly to a dynamic, rotating work schedule. Preferred Background Prior experience in online moderation or customer relations is a plus but entirely optional. We provide fully paid, comprehensive corporate onboarding to set you up for success. Relocation Assistance (For Transfers Within Portugal) To make your move to the capital stress-free, we provide comprehensive relocation support for employees transitioning to Lisbon from other Portuguese municipalities: Travel Stipend: Full reimbursement for your initial travel tickets to Lisbon. Settling-In Housing: Direct access to a private bedroom in a shared company-managed flat upon your arrival. Bureaucracy Guidance: Hands-on assistance from our staff to update your Portuguese tax number (NIF), social security records, and city hall registrations. Corporate Benefits & Progression Career Development: We are committed to internal mobility, actively preparing frontline staff to step into future positions as Quality Auditors, Instructors, and Team Leads. Health & Wellness: Comprehensive private medical insurance, professional psychological counseling, and structured corporate wellness initiatives. International Environment: Work out of a high-tech corporate office alongside a diverse team representing more than 50 nationalities. Social Perks: Free Portuguese language classes, company-sponsored sports teams, surfing sessions, and regular team gatherings. Job Stability: Financial security tied to a dependable monthly wage while representing a household name in the modern tech sector.

Responsibilities

The role involves auditing user-generated content to ensure alignment with company guidelines and removing abusive or fraudulent activity. The specialist also investigates user appeals and safety flags to maintain platform integrity.